Infraworld Urban Sauna 164 / 209 / 211 / 228
incl. VAT
🚚 Free shipping to the EU mainland & Switzerland for orders over €300
Experience the perfect relaxation in the Infraworld Urban Sauna – your oasis at home
Do you feel stressed and long for a place of retreat? The Infraworld Urban Sauna, available in the variants 164, 209, and 228, brings the incomparable experience of a massive log sauna made of Nordic spruce directly to your home. The Urban Sauna is designed to retain heat particularly well, so you can enjoy a particularly soothing sauna experience.
Pure relaxation in the Infraworld Urban Sauna made of Nordic spruce 🌲
Enjoy the unique solid wood climate of the Urban Sauna, which is made from 40 mm solid Nordic spruce. The special, flush cassette construction ensures that the heat unfolds and retains optimally, while the simple, timeless design gives your room a natural atmosphere. The large glass window also adds a modern accent and makes the sauna appear spacious and open. 🌞
Custom design for your home – different sizes of the Urban models
Whether you have little or a lot of space – the Urban Sauna is available in different sizes to meet your individual needs. The variants Urban 164, Urban 209, and Urban 228 offer you flexible options and adapt to your space conditions. The model with corner entry and window element provides a special sense of space and allows you to bring the light from outside into your sauna. 🌄
High-quality interior made of aspen wood for comfort and style 🙆
The interior of the Infraworld Urban Sauna is made of noble aspen wood and offers you maximum comfort with three wide benches (each 58 cm). Thanks to the backrests, the intermediate bench cladding, and the two headrests, you can completely relax and lean back in your sauna. The modern corner diffuser with sauna lamp creates a mood lighting that makes the room even more comfortable.
Robust materials and comfortable equipment – thoughtful design 🛠️
The Urban Sauna is not only visually striking but also excellently equipped functionally: The full glass door (1886 x 550 x 8 mm) is clear and threshold-free, making entry and exit particularly comfortable. The elegant door handle made of stainless steel on the outside and beech on the inside gives the sauna a noble touch, while the oven guard and the footrest ensure your safety and comfort.
Technical details of the Infraworld Urban Sauna
-
Model Urban 164 straight
- Dimensions: 211 x 164 x 200 cm
- Packaging: 220 x 120 x 84 cm
- Weight: approx. 400 kg
-
Model Urban 209 straight
- Dimensions: 211 x 209 x 200 cm
- Packaging: 220 x 120 x 95 cm
- Weight: approx. 440 kg
-
Model Urban 228 Corner
- Dimensions: 228 x 209 x 200 cm
- Packaging: 235 x 120 x 100 cm
- Weight: approx. 500 kg
Indulge in luxury and peace in your own home 🌟
Let the Infraworld Urban Sauna become your personal wellness oasis. The warmth of a solid wood sauna brings relaxation and strengthens your well-being – ideal for unwinding after a long day and recharging your batteries. Make your home a place of tranquility and comfort. Experience the uniqueness of the Urban Sauna now and transform your surroundings into an oasis of relaxation!
Specifications
Product data sheet
 |
Infraworld Urban Sauna 164 / 209 / 211 / 228 Product Data Sheet |
- Description
- Specifications
- Benefits
- Shipping
- Easy Returns
- Installation
- Why FinA?
- Reviews
- FAQs
Experience the perfect relaxation in the Infraworld Urban Sauna – your oasis at home
Do you feel stressed and long for a place of retreat? The Infraworld Urban Sauna, available in the variants 164, 209, and 228, brings the incomparable experience of a massive log sauna made of Nordic spruce directly to your home. The Urban Sauna is designed to retain heat particularly well, so you can enjoy a particularly soothing sauna experience.
Pure relaxation in the Infraworld Urban Sauna made of Nordic spruce 🌲
Enjoy the unique solid wood climate of the Urban Sauna, which is made from 40 mm solid Nordic spruce. The special, flush cassette construction ensures that the heat unfolds and retains optimally, while the simple, timeless design gives your room a natural atmosphere. The large glass window also adds a modern accent and makes the sauna appear spacious and open. 🌞
Custom design for your home – different sizes of the Urban models
Whether you have little or a lot of space – the Urban Sauna is available in different sizes to meet your individual needs. The variants Urban 164, Urban 209, and Urban 228 offer you flexible options and adapt to your space conditions. The model with corner entry and window element provides a special sense of space and allows you to bring the light from outside into your sauna. 🌄
High-quality interior made of aspen wood for comfort and style 🙆
The interior of the Infraworld Urban Sauna is made of noble aspen wood and offers you maximum comfort with three wide benches (each 58 cm). Thanks to the backrests, the intermediate bench cladding, and the two headrests, you can completely relax and lean back in your sauna. The modern corner diffuser with sauna lamp creates a mood lighting that makes the room even more comfortable.
Robust materials and comfortable equipment – thoughtful design 🛠️
The Urban Sauna is not only visually striking but also excellently equipped functionally: The full glass door (1886 x 550 x 8 mm) is clear and threshold-free, making entry and exit particularly comfortable. The elegant door handle made of stainless steel on the outside and beech on the inside gives the sauna a noble touch, while the oven guard and the footrest ensure your safety and comfort.
Technical details of the Infraworld Urban Sauna
-
Model Urban 164 straight
- Dimensions: 211 x 164 x 200 cm
- Packaging: 220 x 120 x 84 cm
- Weight: approx. 400 kg
-
Model Urban 209 straight
- Dimensions: 211 x 209 x 200 cm
- Packaging: 220 x 120 x 95 cm
- Weight: approx. 440 kg
-
Model Urban 228 Corner
- Dimensions: 228 x 209 x 200 cm
- Packaging: 235 x 120 x 100 cm
- Weight: approx. 500 kg
Indulge in luxury and peace in your own home 🌟
Let the Infraworld Urban Sauna become your personal wellness oasis. The warmth of a solid wood sauna brings relaxation and strengthens your well-being – ideal for unwinding after a long day and recharging your batteries. Make your home a place of tranquility and comfort. Experience the uniqueness of the Urban Sauna now and transform your surroundings into an oasis of relaxation!
Why using the sauna is so healthy: The Soothing Power of Heat for Body, Mind, and Soul 🌿💆♀️
Relaxation, recovery, and slowing down – the sauna is the perfect retreat to leave everyday stress behind. But using the sauna is more than just wellness! It’s an effective full-body workout that brings you balance from head to toe.
Here are some of the amazing benefits that await you:
💪 Boost Circulation & Immune System: The contrast between heat and cold acts like a natural workout for your cardiovascular system. Your blood vessels are trained, circulation is stimulated, and your immune system gets a boost.
🧘♀️ Relaxed Muscles & Faster Recovery: The warmth loosens your muscles, relieves tension, and supports quick recovery after exercise or a long day.
🌸 Radiant Skin: Sweating in the sauna opens your pores, flushes out toxins, and stimulates circulation. The result? Healthier, more elastic, and glowing skin!
😌 Goodbye Stress: The soothing warmth and calm atmosphere of the sauna help you reduce stress and recharge your energy. You’ll move through your day more relaxed and at ease.
Using the Sauna – Your Personal Gift to Yourself 🎁
Regular sauna sessions promote a healthy and fulfilling life. The positive effects on both body and mind are scientifically proven and cherished by sauna enthusiasts worldwide.
Take a break from everyday life and discover the soothing power of the sauna! ✨
Shipping Information and Secure Shipping at FinA 🌿
At FinA Wellness Store, we value not only high-quality products but also ensuring that your order arrives safely and smoothly. We look forward to delivering top-notch products and making your experience with us as seamless as possible. Here you will find all the information about shipping to facilitate your order with us.
► Free shipping to mainland EU and Switzerland from €300!
At FinA Wellness Store, you can enjoy free shopping for the entire mainland EU and Switzerland for orders over €300. Shopping is fun – easy, fast, and without hidden costs!
And the best for our Swiss customers: We take care of all the customs clearance for you, so your order arrives without any hassle or surprises. 🇨🇭
Your well-being, our mission. 🧝♀️ At our store, you not only get high-quality products but also first-class service. Our team is always there for you if you have any questions.
Here's how it works:
- Select products and add them to the cart
- Proceed to checkout and select your country and postal code
- Free Shipping is automatically calculated for orders over €300
- Complete your order and relax
Tip: You can always track the status of your order on our Tracking page!
And if your cart is still under €300? No worries! For orders under €300, the shipping costs are a fair €49. So your order arrives just as safely and reliably. 🚀
Your home is not on the mainland EU or in Switzerland? 🌴
No problem! Whether you live on a beautiful island or in an exciting big city – we have the right shipping solution for you. Just contact us, and we will clarify all the details for your delivery!
► Express Shipping – fast to you!
Do you want to receive your order as quickly as possible? No problem! With our Europe-wide express shipping, we ensure that your goods are with you in record time. 🚀
"Ordered today, picked up today" – It's that simple:
-
Only you matter!
Your goods are picked up directly, sealed, and brought to you without detours – no stopovers, no transshipments! -
Fast pickup
Today, within 20 hours, or whenever it suits you best. Your desired date counts! -
Transport at a fixed price
Let us know that you want express shipping, and we will take care of everything for you - including a fixed price. -
On-time delivery
Your goods will arrive exactly within the desired time window. 🎯 -
Smooth processing
You will receive automatic updates on the status of your delivery - so you can always stay relaxed. 😊 -
Excellent advice
Our partner is always there for you and will be happy to advise you on your express courier. -
Immediate feedback
Your courier will respond to your request within minutes - quick and easy!
Relaxation starts with the order.
When things are urgent, we support you on your journey to relaxation - with smooth express delivery that perfectly fits your schedule. Just give us a call, and we'll take care of the rest!
► Secure shipping - Damage? No stress for you
Your satisfaction is our top priority - and that doesn't stop after the purchase. Should your order get dented or damaged on its way to you, you don't need to worry. 🚚
Here's how it works with us:
- No risk for you: If your item is damaged during transport, we'll take care of it. Whether a quick replacement or a refund - entirely up to you.
- Photos help: To make it as quick and uncomplicated as possible for both you and us, we ask you to take photos and videos of the damaged goods and the packaging. 📸
- We take care of it: As soon as we know, our team gets moving and takes care of a quick solution - you don't have to worry about anything else. ⚡
Your order should arrive safely and intact, and if something goes wrong, we make sure everything is quickly put right again.
Any questions?
Whether questions about shipping or support with your order - we are always there for you! Just contact us via live chat, by email at office@finawellnessstore.eu, or call us directly at +43 1 997 28 98.
Your FinA Wellness Store Team looks forward to assisting you. 🌟
Your return at FinA - 100% risk-free and uncomplicated! 🌿
Sometimes it just doesn't fit - and that's perfectly fine! If you change your mind or the product does not meet your expectations, it's very simple with us: You can return it within 30 days and we will refund the full amount. And the best part: The return is free of charge for you. 🙌 No stress, no risk - just sit back and we'll take care of the rest.
How the return works
-
Contact us: Just send us an email at office@finawellnessstore.eu with your order number, and we will give you all the information you need for the return.
-
Free return: We make sure that your return is processed without any additional costs. For large items delivered by freight, we make it even easier for you - we organize the pickup right at your home.
-
Full refund: Once your return arrives and has been checked, you will receive the full purchase amount back. Of course, we will inform you by email as soon as your return is completed.
Important notes for a smooth return
-
As-new condition: Please ensure that the item is as-new, shows no signs of use, and is in the original packaging with all accessories.
-
No unpaid shipments: Unfortunately, we cannot accept returns that are sent collect. But don't worry - the return is free of charge with us anyway!
Do you have questions or are you unsure? We are always here for you:
- Live Chat: Click on the chat option at the bottom right
- Phone: +43 1 997 28 98
- Email: office@finawellnessstore.eu
Your FinA Wellness Store Team - We take care of you, before, during, and after your purchase. 💚
Professional Installation for your wellness oasis 🌿
Transform your home into a wellness oasis with ease! Simply choose your dream product from our diverse range and add the Installation directly during the ordering process. Our experienced assembly partners ensure a quick, professional, and stress-free installation – exactly to your wishes.
It's that easy: ✨- Choose your dream product: Browse our range and find the perfect model for you.
- Add optional Installation: 🔧 Add the assembly option directly when ordering.
- Relax: 😌 We take care of the rest – your new wellness oasis will be ready for use in no time!
- Fast & reliable: 🚀 Enjoy your new wellness oasis without long waiting times – our experts ensure a swift and professional Installation.
- Convenient online booking: 📲 You can easily book the assembly option from home, directly in the ordering process.
- Individual consultation & support: 💬 Your wishes are important to us! Our team takes time for your questions and ensures tailored solutions.
- Highest quality standards: 🏆 We work with experienced partners who use durable and high-quality materials, so you can enjoy your wellness oasis for a long time.
- Everything from one source: 🤲 From delivery to Installation, we take care of the entire organization – you can sit back and leave the work to us.
- Satisfaction guarantee: 🌿 Your well-being is our top priority. We are only satisfied when you are!
Assembly availability 🌍
Our assembly service is available in Germany (mainland), Austria, Slovenia, and Croatia. For islands, remote areas, and other countries, we are happy to provide you with an individual offer upon request.
Any questions about the Installation? We are here for you! 💬
Contact us, and we will be happy to advise you on your Installation.
- Live-Chat
- E-Mail: office@finawellnessstore.eu
- Phone: +43 1 997 28 98
We look forward to making your wellness oasis a reality! 💚
Your FinA Wellness Store Team
▶︎ Valuable tips for a smooth Installation of your wellness oasis
- Ensure sufficient space & interim storage: Make sure there is enough space for the interim storage of the wellness product. This allows the technician to start the installation immediately after delivery, as soon as the appointment has been set.
- Communication is key: Communication and respect are important throughout the entire assembly process. Discuss your wishes and any concerns openly and clearly with the technician. This allows them to optimally meet your needs and ensure that you are satisfied with the final result.
- Enjoy your new wellness paradise!
After the Installation is completed, take time to enjoy your new wellness oasis. You've treated yourself to something special, so relax and enjoy the soothing atmosphere.
Additional tips:
- Keep the assembly area clear: Remove furniture and other items from the area where the Installation is to take place, to provide enough space for the technician.
- Provide drinks and snacks: Offer the technician drinks and snacks to show your appreciation and to create a pleasant working atmosphere.
- Be patient: Setting up your wellness oasis may take some time. Be patient and give the technician the necessary time to do their work carefully and precisely.
It's that easy and convenient with FinA Wellness Store to your own wellness oasis!
Satisfaction Guarantee - Because your well-being comes first! 🌿
Your satisfaction is close to our heart. Should something not be right, we are always there for you to find a solution - before, during, and after your purchase. Whether it's a return, exchange, or personal consultation - we ensure that you feel completely comfortable and can stay relaxed. ✨
Discover the FinA Benefits
- We speak your language! 🌍 Whether it's German, English, Spanish, Slovenian, or Serbo-Croatian - these languages have accompanied us from an early age! 😃
- Individual consultation and planning: 🤝 We take time for your needs and wishes and together create your perfect wellness oasis.
- Custom-made products: 🔨 Within a radius of +200km around Vienna, we fulfill your individual wishes and have your dream oasis custom-made.
- Professional measurement: 📏 Based on the spatial conditions, we create exact measurements to plan your dream oasis optimally.
- Joint idea development: 💡 Together with you, we create a concept for your individual wellness oasis that meets your expectations and your budget.
- Top quality & professionals at work: 👷♂️👷♀️ We only work with experienced and reliable installers who love their work and value you as a customer.
- Direct line to the manufacturers: 📞 We know the people behind the products and maintain close relationships with our manufacturers.
- Customer service with passion: ❤️ You are the focus at our company. We provide comprehensive advice and support before, during, and after the purchase.
- Passion for wellness: 💆♂️💆♀️ We are totally passionate about wellness and love to share this passion with you.
- Quality over the cheapest price: 💎 For us, it's not the cheapest price that's in the foreground, but the outstanding quality of our products and your individual shopping experience. We accompany you from personal consultation to comprehensive after-sales service. Although we are an online shop, we create a connection that makes you feel as if we were right there with you. Your trust and satisfaction are our highest good. 🙌
Our Promise
High-quality, sustainable wellness solutions, that not only last long but also take your well-being to a new level. They promote your health, give you relaxation, and help you find more joy and balance in the hectic everyday life - for body and mind. 🧖♀️💚
And the best: We are always there for you! With heartfelt advice, proactive action, and an open ear - whether before, during, or after your order. You have a question? No problem, we find a solution! 😊 With us, it's about more than just products, we want you to feel completely comfortable! 💬✨
What makes us special
Our personal consultation, which is honest, transparent, and tailored to you. We stand by your side like a good friend - always there, always thinking along. Together we create sustainable solutions that not only enrich your home but also your life.
Our products and our service are perfectly tailored to your individual needs. Design your very own wellness oasis with us - for more relaxation, health, and joy in everyday life. 💚
Choosing FinA Wellness Store means opting for
- Trust and honesty 🤝
- Health and well-being 🧖♀️
- Sustainability 🌱
- Personal touch 💚
- Long-standing experience 🎓 - We know the wellness industry inside and out and apply this knowledge for your well-being.
- Individual solutions 🔨 - Every wellness oasis is as unique as you are, tailored to your needs.
- High-quality materials 🏆 - We focus on quality that you can see and feel.
- Fast and reliable delivery 🚚 - So you can enjoy your wellness oasis soon.
- Professional Installation 🔧 - Our experienced installers ensure that your wellness oasis is installed professionally and precisely.
- Comprehensive after-sales service 📞 - Even after the purchase, we are at your side with advice and action.
- Holistic relaxation through products and service 😌 - Because our high-quality products alone are not enough. Only in combination with our comprehensive, personal service do we create the perfect wellness oasis for you, which gives you long-term relaxation, harmony, and joy.
Making a call costs you nothing – dare yourself and treat yourself to a nice conversation! 📞 Ask all your questions, express your wishes or even concerns. Contact us now and see how good it feels to take the first step! 🗨️
Let's plan your dream oasis together! ☎️ Arrange a free consultation now and look forward to relaxed conversations where you can share all your wishes and questions!
- Use our Live-Chat
- Phone: +43 1 997 28 98
- Email: office@finawellnessstore.eu
Your FinA Wellness Store Team
- Description
- Specifications
- Benefits
- Shipping
- Easy Returns
- Installation
- Why FinA?
- Reviews
- FAQs
Experience the perfect relaxation in the Infraworld Urban Sauna – your oasis at home
Do you feel stressed and long for a place of retreat? The Infraworld Urban Sauna, available in the variants 164, 209, and 228, brings the incomparable experience of a massive log sauna made of Nordic spruce directly to your home. The Urban Sauna is designed to retain heat particularly well, so you can enjoy a particularly soothing sauna experience.
Pure relaxation in the Infraworld Urban Sauna made of Nordic spruce 🌲
Enjoy the unique solid wood climate of the Urban Sauna, which is made from 40 mm solid Nordic spruce. The special, flush cassette construction ensures that the heat unfolds and retains optimally, while the simple, timeless design gives your room a natural atmosphere. The large glass window also adds a modern accent and makes the sauna appear spacious and open. 🌞
Custom design for your home – different sizes of the Urban models
Whether you have little or a lot of space – the Urban Sauna is available in different sizes to meet your individual needs. The variants Urban 164, Urban 209, and Urban 228 offer you flexible options and adapt to your space conditions. The model with corner entry and window element provides a special sense of space and allows you to bring the light from outside into your sauna. 🌄
High-quality interior made of aspen wood for comfort and style 🙆
The interior of the Infraworld Urban Sauna is made of noble aspen wood and offers you maximum comfort with three wide benches (each 58 cm). Thanks to the backrests, the intermediate bench cladding, and the two headrests, you can completely relax and lean back in your sauna. The modern corner diffuser with sauna lamp creates a mood lighting that makes the room even more comfortable.
Robust materials and comfortable equipment – thoughtful design 🛠️
The Urban Sauna is not only visually striking but also excellently equipped functionally: The full glass door (1886 x 550 x 8 mm) is clear and threshold-free, making entry and exit particularly comfortable. The elegant door handle made of stainless steel on the outside and beech on the inside gives the sauna a noble touch, while the oven guard and the footrest ensure your safety and comfort.
Technical details of the Infraworld Urban Sauna
-
Model Urban 164 straight
- Dimensions: 211 x 164 x 200 cm
- Packaging: 220 x 120 x 84 cm
- Weight: approx. 400 kg
-
Model Urban 209 straight
- Dimensions: 211 x 209 x 200 cm
- Packaging: 220 x 120 x 95 cm
- Weight: approx. 440 kg
-
Model Urban 228 Corner
- Dimensions: 228 x 209 x 200 cm
- Packaging: 235 x 120 x 100 cm
- Weight: approx. 500 kg
Indulge in luxury and peace in your own home 🌟
Let the Infraworld Urban Sauna become your personal wellness oasis. The warmth of a solid wood sauna brings relaxation and strengthens your well-being – ideal for unwinding after a long day and recharging your batteries. Make your home a place of tranquility and comfort. Experience the uniqueness of the Urban Sauna now and transform your surroundings into an oasis of relaxation!
Why using the sauna is so healthy: The Soothing Power of Heat for Body, Mind, and Soul 🌿💆♀️
Relaxation, recovery, and slowing down – the sauna is the perfect retreat to leave everyday stress behind. But using the sauna is more than just wellness! It’s an effective full-body workout that brings you balance from head to toe.
Here are some of the amazing benefits that await you:
💪 Boost Circulation & Immune System: The contrast between heat and cold acts like a natural workout for your cardiovascular system. Your blood vessels are trained, circulation is stimulated, and your immune system gets a boost.
🧘♀️ Relaxed Muscles & Faster Recovery: The warmth loosens your muscles, relieves tension, and supports quick recovery after exercise or a long day.
🌸 Radiant Skin: Sweating in the sauna opens your pores, flushes out toxins, and stimulates circulation. The result? Healthier, more elastic, and glowing skin!
😌 Goodbye Stress: The soothing warmth and calm atmosphere of the sauna help you reduce stress and recharge your energy. You’ll move through your day more relaxed and at ease.
Using the Sauna – Your Personal Gift to Yourself 🎁
Regular sauna sessions promote a healthy and fulfilling life. The positive effects on both body and mind are scientifically proven and cherished by sauna enthusiasts worldwide.
Take a break from everyday life and discover the soothing power of the sauna! ✨
Shipping Information and Secure Shipping at FinA 🌿
At FinA Wellness Store, we value not only high-quality products but also ensuring that your order arrives safely and smoothly. We look forward to delivering top-notch products and making your experience with us as seamless as possible. Here you will find all the information about shipping to facilitate your order with us.
► Free shipping to mainland EU and Switzerland from €300!
At FinA Wellness Store, you can enjoy free shopping for the entire mainland EU and Switzerland for orders over €300. Shopping is fun – easy, fast, and without hidden costs!
And the best for our Swiss customers: We take care of all the customs clearance for you, so your order arrives without any hassle or surprises. 🇨🇭
Your well-being, our mission. 🧝♀️ At our store, you not only get high-quality products but also first-class service. Our team is always there for you if you have any questions.
Here's how it works:
- Select products and add them to the cart
- Proceed to checkout and select your country and postal code
- Free Shipping is automatically calculated for orders over €300
- Complete your order and relax
Tip: You can always track the status of your order on our Tracking page!
And if your cart is still under €300? No worries! For orders under €300, the shipping costs are a fair €49. So your order arrives just as safely and reliably. 🚀
Your home is not on the mainland EU or in Switzerland? 🌴
No problem! Whether you live on a beautiful island or in an exciting big city – we have the right shipping solution for you. Just contact us, and we will clarify all the details for your delivery!
► Express Shipping – fast to you!
Do you want to receive your order as quickly as possible? No problem! With our Europe-wide express shipping, we ensure that your goods are with you in record time. 🚀
"Ordered today, picked up today" – It's that simple:
-
Only you matter!
Your goods are picked up directly, sealed, and brought to you without detours – no stopovers, no transshipments! -
Fast pickup
Today, within 20 hours, or whenever it suits you best. Your desired date counts! -
Transport at a fixed price
Let us know that you want express shipping, and we will take care of everything for you - including a fixed price. -
On-time delivery
Your goods will arrive exactly within the desired time window. 🎯 -
Smooth processing
You will receive automatic updates on the status of your delivery - so you can always stay relaxed. 😊 -
Excellent advice
Our partner is always there for you and will be happy to advise you on your express courier. -
Immediate feedback
Your courier will respond to your request within minutes - quick and easy!
Relaxation starts with the order.
When things are urgent, we support you on your journey to relaxation - with smooth express delivery that perfectly fits your schedule. Just give us a call, and we'll take care of the rest!
► Secure shipping - Damage? No stress for you
Your satisfaction is our top priority - and that doesn't stop after the purchase. Should your order get dented or damaged on its way to you, you don't need to worry. 🚚
Here's how it works with us:
- No risk for you: If your item is damaged during transport, we'll take care of it. Whether a quick replacement or a refund - entirely up to you.
- Photos help: To make it as quick and uncomplicated as possible for both you and us, we ask you to take photos and videos of the damaged goods and the packaging. 📸
- We take care of it: As soon as we know, our team gets moving and takes care of a quick solution - you don't have to worry about anything else. ⚡
Your order should arrive safely and intact, and if something goes wrong, we make sure everything is quickly put right again.
Any questions?
Whether questions about shipping or support with your order - we are always there for you! Just contact us via live chat, by email at office@finawellnessstore.eu, or call us directly at +43 1 997 28 98.
Your FinA Wellness Store Team looks forward to assisting you. 🌟
Your return at FinA - 100% risk-free and uncomplicated! 🌿
Sometimes it just doesn't fit - and that's perfectly fine! If you change your mind or the product does not meet your expectations, it's very simple with us: You can return it within 30 days and we will refund the full amount. And the best part: The return is free of charge for you. 🙌 No stress, no risk - just sit back and we'll take care of the rest.
How the return works
-
Contact us: Just send us an email at office@finawellnessstore.eu with your order number, and we will give you all the information you need for the return.
-
Free return: We make sure that your return is processed without any additional costs. For large items delivered by freight, we make it even easier for you - we organize the pickup right at your home.
-
Full refund: Once your return arrives and has been checked, you will receive the full purchase amount back. Of course, we will inform you by email as soon as your return is completed.
Important notes for a smooth return
-
As-new condition: Please ensure that the item is as-new, shows no signs of use, and is in the original packaging with all accessories.
-
No unpaid shipments: Unfortunately, we cannot accept returns that are sent collect. But don't worry - the return is free of charge with us anyway!
Do you have questions or are you unsure? We are always here for you:
- Live Chat: Click on the chat option at the bottom right
- Phone: +43 1 997 28 98
- Email: office@finawellnessstore.eu
Your FinA Wellness Store Team - We take care of you, before, during, and after your purchase. 💚
Professional Installation for your wellness oasis 🌿
Transform your home into a wellness oasis with ease! Simply choose your dream product from our diverse range and add the Installation directly during the ordering process. Our experienced assembly partners ensure a quick, professional, and stress-free installation – exactly to your wishes.
It's that easy: ✨- Choose your dream product: Browse our range and find the perfect model for you.
- Add optional Installation: 🔧 Add the assembly option directly when ordering.
- Relax: 😌 We take care of the rest – your new wellness oasis will be ready for use in no time!
- Fast & reliable: 🚀 Enjoy your new wellness oasis without long waiting times – our experts ensure a swift and professional Installation.
- Convenient online booking: 📲 You can easily book the assembly option from home, directly in the ordering process.
- Individual consultation & support: 💬 Your wishes are important to us! Our team takes time for your questions and ensures tailored solutions.
- Highest quality standards: 🏆 We work with experienced partners who use durable and high-quality materials, so you can enjoy your wellness oasis for a long time.
- Everything from one source: 🤲 From delivery to Installation, we take care of the entire organization – you can sit back and leave the work to us.
- Satisfaction guarantee: 🌿 Your well-being is our top priority. We are only satisfied when you are!
Assembly availability 🌍
Our assembly service is available in Germany (mainland), Austria, Slovenia, and Croatia. For islands, remote areas, and other countries, we are happy to provide you with an individual offer upon request.
Any questions about the Installation? We are here for you! 💬
Contact us, and we will be happy to advise you on your Installation.
- Live-Chat
- E-Mail: office@finawellnessstore.eu
- Phone: +43 1 997 28 98
We look forward to making your wellness oasis a reality! 💚
Your FinA Wellness Store Team
▶︎ Valuable tips for a smooth Installation of your wellness oasis
- Ensure sufficient space & interim storage: Make sure there is enough space for the interim storage of the wellness product. This allows the technician to start the installation immediately after delivery, as soon as the appointment has been set.
- Communication is key: Communication and respect are important throughout the entire assembly process. Discuss your wishes and any concerns openly and clearly with the technician. This allows them to optimally meet your needs and ensure that you are satisfied with the final result.
- Enjoy your new wellness paradise!
After the Installation is completed, take time to enjoy your new wellness oasis. You've treated yourself to something special, so relax and enjoy the soothing atmosphere.
Additional tips:
- Keep the assembly area clear: Remove furniture and other items from the area where the Installation is to take place, to provide enough space for the technician.
- Provide drinks and snacks: Offer the technician drinks and snacks to show your appreciation and to create a pleasant working atmosphere.
- Be patient: Setting up your wellness oasis may take some time. Be patient and give the technician the necessary time to do their work carefully and precisely.
It's that easy and convenient with FinA Wellness Store to your own wellness oasis!
Satisfaction Guarantee - Because your well-being comes first! 🌿
Your satisfaction is close to our heart. Should something not be right, we are always there for you to find a solution - before, during, and after your purchase. Whether it's a return, exchange, or personal consultation - we ensure that you feel completely comfortable and can stay relaxed. ✨
Discover the FinA Benefits
- We speak your language! 🌍 Whether it's German, English, Spanish, Slovenian, or Serbo-Croatian - these languages have accompanied us from an early age! 😃
- Individual consultation and planning: 🤝 We take time for your needs and wishes and together create your perfect wellness oasis.
- Custom-made products: 🔨 Within a radius of +200km around Vienna, we fulfill your individual wishes and have your dream oasis custom-made.
- Professional measurement: 📏 Based on the spatial conditions, we create exact measurements to plan your dream oasis optimally.
- Joint idea development: 💡 Together with you, we create a concept for your individual wellness oasis that meets your expectations and your budget.
- Top quality & professionals at work: 👷♂️👷♀️ We only work with experienced and reliable installers who love their work and value you as a customer.
- Direct line to the manufacturers: 📞 We know the people behind the products and maintain close relationships with our manufacturers.
- Customer service with passion: ❤️ You are the focus at our company. We provide comprehensive advice and support before, during, and after the purchase.
- Passion for wellness: 💆♂️💆♀️ We are totally passionate about wellness and love to share this passion with you.
- Quality over the cheapest price: 💎 For us, it's not the cheapest price that's in the foreground, but the outstanding quality of our products and your individual shopping experience. We accompany you from personal consultation to comprehensive after-sales service. Although we are an online shop, we create a connection that makes you feel as if we were right there with you. Your trust and satisfaction are our highest good. 🙌
Our Promise
High-quality, sustainable wellness solutions, that not only last long but also take your well-being to a new level. They promote your health, give you relaxation, and help you find more joy and balance in the hectic everyday life - for body and mind. 🧖♀️💚
And the best: We are always there for you! With heartfelt advice, proactive action, and an open ear - whether before, during, or after your order. You have a question? No problem, we find a solution! 😊 With us, it's about more than just products, we want you to feel completely comfortable! 💬✨
What makes us special
Our personal consultation, which is honest, transparent, and tailored to you. We stand by your side like a good friend - always there, always thinking along. Together we create sustainable solutions that not only enrich your home but also your life.
Our products and our service are perfectly tailored to your individual needs. Design your very own wellness oasis with us - for more relaxation, health, and joy in everyday life. 💚
Choosing FinA Wellness Store means opting for
- Trust and honesty 🤝
- Health and well-being 🧖♀️
- Sustainability 🌱
- Personal touch 💚
- Long-standing experience 🎓 - We know the wellness industry inside and out and apply this knowledge for your well-being.
- Individual solutions 🔨 - Every wellness oasis is as unique as you are, tailored to your needs.
- High-quality materials 🏆 - We focus on quality that you can see and feel.
- Fast and reliable delivery 🚚 - So you can enjoy your wellness oasis soon.
- Professional Installation 🔧 - Our experienced installers ensure that your wellness oasis is installed professionally and precisely.
- Comprehensive after-sales service 📞 - Even after the purchase, we are at your side with advice and action.
- Holistic relaxation through products and service 😌 - Because our high-quality products alone are not enough. Only in combination with our comprehensive, personal service do we create the perfect wellness oasis for you, which gives you long-term relaxation, harmony, and joy.
Making a call costs you nothing – dare yourself and treat yourself to a nice conversation! 📞 Ask all your questions, express your wishes or even concerns. Contact us now and see how good it feels to take the first step! 🗨️
Let's plan your dream oasis together! ☎️ Arrange a free consultation now and look forward to relaxed conversations where you can share all your wishes and questions!
- Use our Live-Chat
- Phone: +43 1 997 28 98
- Email: office@finawellnessstore.eu
Your FinA Wellness Store Team
Wir habe mit der EAGO-Sauna AWT E1621 das optimale Produkt gefunden. Die Beratung und Kaufabwicklung war ausgezeichnet. Besonders hervorheben möchte ich die Freundlichkeit und Serviceorientierung von allen Beteiligten. Ich kann daher FinA Wellness Store absolut empfehlen und das ist ehrlich gemeint! Fritz Weber
Wir sind sehr zufrieden. Anfangs hatten wir Probleme mit unserem Ofen und er würde zur Überprüfung eingeschickt. Man hat festgestellt, dass das Thermostat kaputt ist. Der Ofen wurde ausgetauscht und der neue funktioniert einwandfrei. Annemarie macht einen guten Job. Sehr freundlich und Lösungorientiert. Wir waren sehr zufrieden
Der HELO Ofen passt perfekt in unsere Sauna. Beratung haben wir vorher telefonisch erhalten. Wir sind zufrieden.
Ich bin absolut begeistert von meinem ChillTub Lite! Die Qualität ist hervorragend, und ich nutze das Eisbad mittlerweile drei bis fünfmal pro Woche – es tut Körper und Geist einfach unglaublich gut.
Besonders hervorheben möchte ich den erstklassigen Support: Herr Eigentler war jederzeit erreichbar, hat sich um alle meine Fragen gekümmert und mich wirklich hervorragend beraten. Ein Service, wie man ihn sich nur wünschen kann!
Insgesamt eine klare Empfehlung für alle, die Wert auf Qualität, Verlässlichkeit und exzellenten Kundenservice legen. Vielen Dank an das gesamte Team!
Wurde an einem Sonntag Vormittag super Beraten. Kurz nach der Bestellung wurde ich angerufen und mir wurde mitgeteilt das ich die Saunasteine nicht extra Bestellen brauche, da sie dabei sind und ich sie mir sparen kann. Einfach top. Wurde dann noch tel. über den Status der Lieferung informiert. Mehr kann man nicht erwarten. Gerne wieder!
