Shipping information & secure shipping at FinA
At FinA, we not only value high-quality wellness products, but also ensure that your order arrives safely, reliably, and transparently. Our goal is to make the entire ordering and shipping process as easy and pleasant as possible for you.
Free shipping on orders over €300.
For orders over €300, you benefit from free shipping to the following countries:
- Belgium
- Bulgaria
- Denmark
- Germany
- Luxembourg
- Netherlands
- Austria
- Poland
- Romania
- Switzerland
- Slovakia
- Slovenia
- Czechia
- Hungary
For customers from Switzerland, we also take care of export customs clearance so that your order arrives smoothly and without unnecessary hassle.
How free shipping works:
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Add your desired products to the shopping cart.
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At checkout, select your country of delivery and your postal code.
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Free shipping is automatically applied to orders over €300.
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Complete your order and sit back and relax
Shipping costs under €300
If your order value is less than €300, the shipping costs are a flat rate of €19.90.
Shipping to other countries
Is your country of delivery not included in the list above? No problem. We are happy to deliver to all other countries on request. Simply contact us before placing your order, and we will work with you to find the right shipping solution for you.
Secure shipping – excellent customer service in case of damage
Your satisfaction does not end with your purchase. If your order is damaged in transit, you are in safe hands with FinA.
What you can expect from us:
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No risk for you: we will take care of replacements in the event of transport damage.
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Fast processing: Photos or videos of the damaged goods and packaging help us to resolve the case quickly.
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Personal support: Our team takes care of everything else and keeps you informed in a transparent manner.
Our claim is clear: your order should arrive intact – and if something does happen, we will provide a quick and uncomplicated solution.
Questions about shipping?
If you have any questions about shipping or need assistance with your order, we are always here for you.
You can reach us by email atoffice@finawellnessstore.euorby phone or WhatsApp at +43 1 997 28 98.
Your FinA Wellness team looks forward to advising you personally.
