JEE-O
Who is JEE-O and what does the brand stand for?
JEE-O is a Dutch design brand for high-quality bathroom and outdoor wellness products. The brand was founded in 2004 and has established itself internationally as a supplier of showers, fittings, bathtubs, and washbasins. JEE-O combines minimalist design with functionality and a cosmopolitan style. The brand stands for powerful, reduced design and functional luxury. Today, JEE-O products are available worldwide and featured in numerous design projects.
Where are JEE-O products manufactured?
JEE-O is a Dutch manufacturer with international product development and a global production structure. The brand works with specialized production partners and high-quality materials such as stainless steel and mineral composites. Manufacturing takes place in international production processes with a focus on quality, design, and workmanship. The origin of individual products may vary depending on the model. This structure enables the combination of design expertise and industrial precision.
What distinguishes the design and technology of JEE-O products?
JEE-O products are known for their robust, minimalist design and clean lines. The brand combines aesthetics with functionality and develops products with a focus on design impact and user comfort. Many products are made of high-quality stainless steel or mineral materials such as DADOquartz. JEE-O collaborates with international designers to develop innovative collections. The result is modern bathroom and outdoor concepts with high design standards.
How can I request support or replacement parts for JEE-O products?
You can obtain all support and spare parts directly from us. We provide assistance with technical questions, spare parts inquiries, and service requests for all our partners, including JEE-O. This ensures fast and uncomplicated processing. Please feel free to contact us at any time with your inquiry. We will accompany you from the initial inquiry to the final solution.
How long is the warranty for JEE-O products and what does it cover?
JEE-O showers and fittings come with a 7-year warranty, while bathtubs and washbasins come with a 25-year warranty. The exact scope is based on legal provisions and the respective product conditions. If you have any questions about the warranty or processing, please do not hesitate to contact us.
Are there any showrooms or exhibitions where JEE-O products can be viewed?
Yes, you have the opportunity to experience selected products from some of our partners live in our own showroom. There you can take your time to look at the materials, workmanship, and design and receive personal advice. Visits are always possible by appointment so that we can set aside enough time for you. Feel free to contact us—we look forward to your visit.
FinA Wellness Store
What should I look out for before ordering?
Please check all relevant information about the product (dimensions, technical requirements, power/water connections, space requirements, delivery conditions) before ordering. If you have any questions, we recommend a consultation before purchasing, especially for larger wellness products.
Which payment methods are accepted?
We accept the following payment methods:
- PayPal
- Store Pay
- Visa
- Mastercard
- American Express
- Maestro
- UnionPay
- Apple Pay
- Google Pay
- USDC
- Bancontact
- EPS
- iDEAL
- Klarna
When is the load applied?
The amount is debited at the time the order is completed or according to the selected payment method. For payment services such as Klarna, the respective payment terms of the provider also apply.
Can I change or cancel my order at a later date?
Changes or cancelations are possible as long as the order is not yet in production, commissioning or shipping. Please contact us immediately after placing your order.
Are there any restrictions on the right of withdrawal?
Yes, custom-made products, special designs and individually configured goods are excluded from the statutory right of withdrawal. We will clarify transparently whether a product falls under this before or at the latest when the order is placed.
How long does the delivery take and will I be informed?
The delivery time is indicated directly with the respective product. These are valid as long as the item is in stock. Deviating, individually agreed delivery times have priority. We will actively inform you in the event of delays. You will receive ongoing information on the shipping status.
How does delivery by forwarding agent work?
Delivery is standard free curbside. This means that the goods are delivered to the nearest point that can be reached by truck.
Important:
- Access for trucks must be possible
- Sufficient clearance width and height required
- The customer is responsible for transportation from the curb
- If required, additional services (e.g. delivery to the installation site) can be arranged in advance
Can I set a preferred delivery date?
Delivery date requests will be considered if possible. The shipping company will usually contact you one to two days before delivery to arrange an appointment. Fixed dates or times cannot be guaranteed. Express deliveries with exact delivery dates are possible on request.
What applies in the event of damage, missing parts or subsequent defects?
Please check the goods immediately upon delivery. Transport damage or missing parts must be documented and reported immediately with photos/videos.
The statutory warranty of 2 years applies to defects. We examine every case and take care of repair, replacement or an appropriate solution.
