VITALhome

VitalHome is a brand of TPI GmbH from Austria, an independent company based in Upper Austria. The company was founded in 1990 and has been active in the wellness industry for over 20 years. VitalHome develops, manufactures, and distributes infrared cabins, saunas, and accessories. The brand's goal is to offer high-quality wellness products at a fair price. VitalHome stands for quality, modern design, and affordable wellness solutions.

VitalHome is an Austrian manufacturer with its own production facilities. The products are made from high-quality materials and developed to high quality standards. The company combines development, manufacturing, and sales in an integrated structure. Manufacturing focuses on quality, workmanship, and functionality. The origin of individual components may vary depending on the product.

VitalHome combines modern design with functional wellness technology. The infrared cabins feature surface heating, full-spectrum radiators, digital controls, LED colored lighting, and audio systems. The products are designed for gentle deep heat, user comfort, and ease of use. Fine woods such as Canadian hemlock give the cabins a high-quality look. The aim is to combine design, technology, and an attractive price-performance ratio.

Support and spare parts for VitalHome products are available directly from us. Spare parts requests and service cases are handled from start to finish. This ensures a straightforward process. Please feel free to contact us at any time with your enquiry.

VitalHome products are covered by the statutory warranty. This covers defects that already existed at the time of delivery. The exact scope is based on the statutory provisions and the respective product conditions. If you have any questions about the warranty or processing, please do not hesitate to contact us. We will assist you in reviewing your request.

Yes, you have the opportunity to experience selected products from some of our partners live in our own showroom. There you can take your time to look at the materials, workmanship, and design and receive personal advice. Visits are always possible by appointment so that we can set aside enough time for you. Feel free to contact us—we look forward to your visit.

Installing an Infrared Cabin is usually straightforward, as pure infrared models do not require any special wall clearances or floor requirements. They can be installed on most flat surfaces and only require a suitable power connection. Additional safety distances and heat-resistant floor solutions are only necessary if the Infrared Cabin is combined with a Finnish Sauna Heater. In this case, similar requirements apply as for classic Finnish saunas, such as a minimum distance of approx. 5–10 cm from the wall. Overall, infrared saunas are much easier and more flexible to install than Finnish saunas.

The most common types of infrared heaters are full-spectrum and quartz heaters. Full-spectrum heaters cover a wide range of infrared waves and generate particularly intense deep heat. Quartz heaters react very quickly and deliver high, localized heat output. The choice of emitter type influences the sensation of heat and the intensity of the application. Depending on the area of application and personal comfort, different emitters may be preferred.

Pure infrared saunas can generally also be used commercially, whereby there are usually no additional structural requirements apart from the general hygiene regulations. The situation is different for combination models with Finnish Sauna Heater, as additional safety requirements apply here. In this case, an emergency stop switch is required inside the cabin, as well as a minimum distance of approximately 5–10 cm from the wall. These measures serve to ensure user safety and protect against moisture damage.

Infrared saunas generate deep penetrating heat, which can have a particularly positive effect on muscles, joints, and bones. They are often used for relaxation, regeneration, and relief of muscular tension. Finnish saunas with stoves have a stronger effect on the cardiovascular system and can strengthen the immune system and promote blood circulation. In addition, regular Finnish sauna use can have a positive effect on blood pressure. Both types of sauna offer different health benefits and can complement each other perfectly.

Infrared saunas are usually operated via a 230V light current connection. If the infrared sauna is combined with a Finnish stove, a 400V power connection and corresponding electrical installation are also required. The exact type of connection depends on the respective model and power output. The electrical equipment should be checked by a specialist before installation. The manufacturer's technical specifications are decisive in this regard.

The number of infrared heaters depends on the size of the cabin and the number of users. Since modern heaters usually cover entire areas of the body such as the back or legs, one or two optimally placed heaters per person are usually sufficient. The right positioning is crucial for even heat distribution. Larger cabins or higher performance requirements may require additional heaters. The exact design depends on the model and manufacturer.

Please check all relevant information about the product (dimensions, technical requirements, power/water connections, space requirements, delivery conditions) before ordering. If you have any questions, we recommend a consultation before purchasing, especially for larger wellness products.

We accept the following payment methods:

• PayPal
• Store Pay
• Visa
• Mastercard
• American Express
• Maestro
• UnionPay
• Apple Pay
• Google Pay
• USDC
• Bancontact
• EPS
• iDEAL
• Klarna

The amount is debited at the time the order is completed or according to the selected payment method. For payment services such as Klarna, the respective payment terms of the provider also apply.

Changes or cancelations are possible as long as the order is not yet in production, commissioning or shipping. Please contact us immediately after placing your order.

Yes, custom-made products, special designs and individually configured goods are excluded from the statutory right of withdrawal. We will clarify transparently whether a product falls under this before or at the latest when the order is placed.

The delivery time is indicated directly with the respective product. These are valid as long as the item is in stock. Deviating, individually agreed delivery times have priority. We will actively inform you in the event of delays. You will receive ongoing information on the shipping status.

Delivery is standard free curbside. This means that the goods are delivered to the nearest point that can be reached by truck.

Important:

• Access for trucks must be possible
• Sufficient clearance width and height required
• The customer is responsible for transportation from the curb
• If required, additional services (e.g. delivery to the installation site) can be arranged in advance

Delivery date requests will be considered if possible. The shipping company will usually contact you one to two days before delivery to arrange an appointment. Fixed dates or times cannot be guaranteed. Express deliveries with exact delivery dates are possible on request.

Please check the goods immediately upon delivery. Transport damage or missing parts must be documented and reported immediately with photos/videos.

The statutory warranty of 2 years applies to defects. We examine every case and take care of repair, replacement or an appropriate solution.