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Platinum Spas Eros Pro Swim spa for up to 3 Persons

€31.199,00

incl. VAT

🚚 Free shipping to the EU mainland & Switzerland for orders over €300

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Relax in style in a small space

Luxury doesn't need a lot of space - it needs the right concept. The Eros Pro Swim Spa from Platinum Spas combines functional design with high-quality technology and offers you a perfect symbiosis of movement and relaxation - ideal for modern outdoor areas, compact terraces or private wellness oases.

Product character - Eros Pro Swim Spa Experience

The Eros Pro was created for people who lead a conscious, active life and want soothing regeneration at the same time. Whether for swimming training, gentle exercise or a moment of peace and quiet - this swim spa model combines sporty functionality with elegant comfort in a length of just 4.5 meters.

Design & materials - Eros Pro design wellness cabin

The clear design language and elegant choice of materials reflect the high quality of the Eros Pro in every detail. The surface is made of Aristech Acrylic in the elegant color Sterling Silver, framed in side panels in modern gray. A stable ABS floor and the GRP-reinforced tub ensure durability and a safe feeling - day after day.

Technical detail of the Platinum Spas Eros Pro Swim Spa - Close-up of the water outlet, controls and back jets in the filled pool in front of a modern garden boundary

Technology & functions - Eros Pro hydrotherapy cabin

The compact technology of the Eros Pro Swim Spa combines a powerful counter-current system with targeted hydromassage - for an intensive wellness experience in a small space. A total of 22 precisely positioned jets provide deep relaxation, targeted at the back, shoulders and legs.

Placeholder image

19 massage jets at a glance:

  • 3 × swim jets (powerful counter-current jets)
  • 5 × 127 mm jets (directed)
  • 6 × 89 mm nozzles (directional)
  • 5 × 50 mm nozzles (directional)

Rotary nozzles

The integrated rotating nozzle creates a powerful, circular massage effect with an intensive deep action - ideal for targeted relaxation of tense muscles, especially in the back area. It provides a soothing massage experience that noticeably relaxes and regenerates.

Application & comfort - Eros Pro wellness solution for the home

Whether for sporting ambitions or quiet retreats: with two comfortable seats and a generously designed floating area, the Eros Pro is ideal for individuals, couples or small families. The well-balanced room layout creates a comfortable environment for training, relaxation and enjoyable moments outdoors.

Man swimming in the Platinum Spas Eros Pro Swim Spa - Active counter-current system under a modern canopy in the private garden area

Platinum Spas - innovation & design at the highest level

Platinum Spas stands for uncompromising quality, pioneering technology and outstanding craftsmanship. Each model is developed with function, form and energy efficiency in mind - for a spa experience that sets new standards.

 Cylindrical Bluetooth in the upper edge area - ensures water quality and technical protection during operation
 Detailed view of the air jets in the Swim Spa - Symmetrically arranged massage outlets for gentle air bubble massage
 Close-up of powerful counter-current jets with chrome frame - including stainless steel handle for safe swimming training
 Close-up of powerful counter-current jets with chrome frame - including stainless steel handle for safe swimming training

What makes Platinum Swim Spas special

High-quality swim spas combine stylish relaxation with innovative technology. Every detail is designed to offer you a comfortable, energy-efficient and visually appealing spa experience - in everyday life as well as for special downtime.

 Waterproof touch control panel of a swim spa - intuitive control with wet hands

Intuitive control with Balboa Spa Touch

One of the world's leading control systems is used: the Balboa Spa Touch Panel. With a color display and easy-to-use navigation buttons, the entire technology can be individually adjusted - quickly, precisely and reliably. All settings are intuitively accessible, from temperature management to the activation of individual pumps.

Placeholder image

LED mood lighting with Platinum Liquid Effects

A sophisticated LED lighting system brings emotional depth to every use - especially in the evening hours. The concept includes:

  • Waterline lighting for an atmospheric glow
  • Underwater floodlight for elegant depth and atmosphere

The system creates a multicolored play of light that makes wellness visible - for relaxing moments with a harmonious ambience.

Placeholder Image

Music enjoyment with Bluetooth sound system

Music, podcasts or audio books can be played wirelessly via the integrated Bluetooth sound system play. The connection is intuitive via smartphone or tablet - for individual acoustics, tailored to your mood. Simply pair and enjoy.

Placeholder Image

Energy-efficient insulation with Platinum Premium Shield

Special multi-layer insulation with heat-reflecting foil ensures that the heat generated is efficiently retained in the pool. At the same time, the system reduces the effects of cold outside air. The waste heat from pumps and technology is also used to stabilize the temperature - this reduces energy costs and conserves resources without sacrificing performance.

Placeholder Image

Control via app - connected worldwide

With the optional WiFi module and the Balboa Worldwide App (bwa™) the Swim Spa can also be controlled remotely. Whether you're on the couch or on the go - temperature, pumps, light and filter cycles can be conveniently adjusted via smartphone. So everything is always ready for your next spa experience.

Placeholder Image

High-quality surface made from Aristech Acrylic & ozone water purification - hygienic and natural

The pool surface is made from durable, easy-care Aristech Acrylic - a renowned brand material with a silky feel and brilliant depth of color. It is used in premium wellness facilities worldwide and is characterized by its resistance to UV light, chemicals and mechanical stress.

For cleaning, a ozone purification system is used as standard. This reduces the need for chemicals, reliably destroys bacteria and ensures noticeably softer water. The natural cleaning effect is gentle on the skin, technology and the environment - for an unclouded feeling of well-being with every use.

Discover now - your compact retreat in your own garden

Experience how sophisticated design, targeted hydrotherapy and compact functionality can be combined in one. Swim Spa combined. The Eros Pro adapts to your lifestyle - stylish, efficient and uncompromisingly high-quality.

🔶 Scope of delivery

Everything at a glance - what's included!

  • Swim Spa "Eros Pro" from Platinum Spas
  • GRP-reinforced tub with ABS base
  • Side panels in gray
  • Balboa SpaTouch 2 control unit
  • Thermal cover with fuse
  • Complete jet system with 19 massage jets
  • Bluetooth audio system "Platinum Melody"
  • LED light system (pool + waterline)
  • Ozone water care system
  • Pump unit (swim, spa, circulation)
  • Filter cartridges
  • Connection cable & operating instructions
Specifications
Number of persons 3 (incl. 2 seats)
Dimensions (L × W × H) 4 500 × 2 250 × 1 500 mm
Water content approx. 5 500 liters
Empty weight approx. 6 450 kg
Filled weight 1 × 3 HP HotTub, 3 × 3 HP Swim (LX)
Nozzle system 19 nozzles in total
Pumps 1 × 3 HP Swim, 1 × 3 HP Spa, 1 × 1 HP circulation pump
Heating 2 × 3 kW heating elements
Control system Balboa SpaTouch 2 touch panel
Water care BluetoothOzone purification systemSound system integrated
Lighting LED underwater + Waterline
Audio system Bluetooth "Platinum Melody"
Isolation Premium Shield + thermal cover
Outer shell Sterling Silver (Aristech Acrylic)
Side panel gray
Supply voltage 2 × 50 A / 240 V
Description

Relax in style in a small space

Luxury doesn't need a lot of space - it needs the right concept. The Eros Pro Swim Spa from Platinum Spas combines functional design with high-quality technology and offers you a perfect symbiosis of movement and relaxation - ideal for modern outdoor areas, compact terraces or private wellness oases.

Product character - Eros Pro Swim Spa Experience

The Eros Pro was created for people who lead a conscious, active life and want soothing regeneration at the same time. Whether for swimming training, gentle exercise or a moment of peace and quiet - this swim spa model combines sporty functionality with elegant comfort in a length of just 4.5 meters.

Top view of the Platinum Spas Eros Pro Swim Spa - Spacious indoor tub with ergonomic seats, central swimlane and targeted massage jets General view of the Platinum Spas Eros Pro swim spa - stylish design with seating and swimming area for a holistic wellness experience Detailed view of the side massage jets in the filled Platinum Spas Eros Pro Swim Spa - Close-up with water reflection and control element

Design & materials - Eros Pro design wellness cabin

The clear design language and elegant choice of materials reflect the high quality of the Eros Pro in every detail. The surface is made of Aristech Acrylic in the elegant color Sterling Silver, framed in side panels in modern gray. A stable ABS floor and the GRP-reinforced tub ensure durability and a safe feeling - day after day.

Technical detail of the Platinum Spas Eros Pro Swim Spa - Close-up of the water outlet, controls and back jets in the filled pool in front of a modern garden boundary

Technology & functions - Eros Pro hydrotherapy cabin

The compact technology of the Eros Pro Swim Spa combines a powerful counter-current system with targeted hydromassage - for an intensive wellness experience in a small space. A total of 22 precisely positioned jets provide deep relaxation, targeted at the back, shoulders and legs.

Placeholder image

19 massage jets at a glance:

  • 3 × swim jets (powerful counter-current jets)
  • 5 × 127 mm jets (directed)
  • 6 × 89 mm nozzles (directional)
  • 5 × 50 mm nozzles (directional)

Rotary nozzles

The integrated rotating nozzle creates a powerful, circular massage effect with an intensive deep action - ideal for targeted relaxation of tense muscles, especially in the back area. It provides a soothing massage experience that noticeably relaxes and regenerates.

Application & comfort - Eros Pro wellness solution for the home

Whether for sporting ambitions or quiet retreats: with two comfortable seats and a generously designed floating area, the Eros Pro is ideal for individuals, couples or small families. The well-balanced room layout creates a comfortable environment for training, relaxation and enjoyable moments outdoors.

Man swimming in the Platinum Spas Eros Pro Swim Spa - Active counter-current system under a modern canopy in the private garden area

Platinum Spas - innovation & design at the highest level

Platinum Spas stands for uncompromising quality, pioneering technology and outstanding craftsmanship. Each model is developed with function, form and energy efficiency in mind - for a spa experience that sets new standards.

 Cylindrical Bluetooth in the upper edge area - ensures water quality and technical protection during operation  Detailed view of the air jets in the Swim Spa - Symmetrically arranged massage outlets for gentle air bubble massage  Close-up of powerful counter-current jets with chrome frame - including stainless steel handle for safe swimming training  Close-up of powerful counter-current jets with chrome frame - including stainless steel handle for safe swimming training

What makes Platinum Swim Spas special

High-quality swim spas combine stylish relaxation with innovative technology. Every detail is designed to offer you a comfortable, energy-efficient and visually appealing spa experience - in everyday life as well as for special downtime.

 Waterproof touch control panel of a swim spa - intuitive control with wet hands

Intuitive control with Balboa Spa Touch

One of the world's leading control systems is used: the Balboa Spa Touch Panel. With a color display and easy-to-use navigation buttons, the entire technology can be individually adjusted - quickly, precisely and reliably. All settings are intuitively accessible, from temperature management to the activation of individual pumps.

Placeholder image

LED mood lighting with Platinum Liquid Effects

A sophisticated LED lighting system brings emotional depth to every use - especially in the evening hours. The concept includes:

  • Waterline lighting for an atmospheric glow
  • Underwater floodlight for elegant depth and atmosphere

The system creates a multicolored play of light that makes wellness visible - for relaxing moments with a harmonious ambience.

Placeholder Image

Music enjoyment with Bluetooth sound system

Music, podcasts or audio books can be played wirelessly via the integrated Bluetooth sound system play. The connection is intuitive via smartphone or tablet - for individual acoustics, tailored to your mood. Simply pair and enjoy.

Placeholder Image

Energy-efficient insulation with Platinum Premium Shield

Special multi-layer insulation with heat-reflecting foil ensures that the heat generated is efficiently retained in the pool. At the same time, the system reduces the effects of cold outside air. The waste heat from pumps and technology is also used to stabilize the temperature - this reduces energy costs and conserves resources without sacrificing performance.

Placeholder Image

Control via app - connected worldwide

With the optional WiFi module and the Balboa Worldwide App (bwa™) the Swim Spa can also be controlled remotely. Whether you're on the couch or on the go - temperature, pumps, light and filter cycles can be conveniently adjusted via smartphone. So everything is always ready for your next spa experience.

Placeholder Image

High-quality surface made from Aristech Acrylic & ozone water purification - hygienic and natural

The pool surface is made from durable, easy-care Aristech Acrylic - a renowned brand material with a silky feel and brilliant depth of color. It is used in premium wellness facilities worldwide and is characterized by its resistance to UV light, chemicals and mechanical stress.

For cleaning, a ozone purification system is used as standard. This reduces the need for chemicals, reliably destroys bacteria and ensures noticeably softer water. The natural cleaning effect is gentle on the skin, technology and the environment - for an unclouded feeling of well-being with every use.

Discover now - your compact retreat in your own garden

Experience how sophisticated design, targeted hydrotherapy and compact functionality can be combined in one. Swim Spa combined. The Eros Pro adapts to your lifestyle - stylish, efficient and uncompromisingly high-quality.

🔶 Scope of delivery

Everything at a glance - what's included!

  • Swim Spa "Eros Pro" from Platinum Spas
  • GRP-reinforced tub with ABS base
  • Side panels in gray
  • Balboa SpaTouch 2 control unit
  • Thermal cover with fuse
  • Complete jet system with 19 massage jets
  • Bluetooth audio system "Platinum Melody"
  • LED light system (pool + waterline)
  • Ozone water care system
  • Pump unit (swim, spa, circulation)
  • Filter cartridges
  • Connection cable & operating instructions
Specifications
Number of persons 3 (incl. 2 seats)
Dimensions (L × W × H) 4 500 × 2 250 × 1 500 mm
Water content approx. 5 500 liters
Empty weight approx. 6 450 kg
Filled weight 1 × 3 HP HotTub, 3 × 3 HP Swim (LX)
Nozzle system 19 nozzles in total
Pumps 1 × 3 HP Swim, 1 × 3 HP Spa, 1 × 1 HP circulation pump
Heating 2 × 3 kW heating elements
Control system Balboa SpaTouch 2 touch panel
Water care BluetoothOzone purification systemSound system integrated
Lighting LED underwater + Waterline
Audio system Bluetooth "Platinum Melody"
Isolation Premium Shield + thermal cover
Outer shell Sterling Silver (Aristech Acrylic)
Side panel gray
Supply voltage 2 × 50 A / 240 V

downloads

Platinum Spas Eros Pro Swim Spa Product data sheet EN

Platinum Spas Brochure Part 1

Platinum Spas Brochure Part 2

Shipping

Shipping Information and Secure Shipping at FinA

Secure Shipping at FinA Wellness Store

At FinA Wellness Store, we value not only high-quality products but also ensuring that your order arrives safely and smoothly. We look forward to delivering top-notch products and making your experience with us as seamless as possible. Here you will find all the information about shipping to facilitate your order with us.

► Free shipping to mainland EU and Switzerland from €300!

At FinA Wellness Store, you can enjoy free shopping for the entire mainland EU and Switzerland for orders over €300. Shopping is fun – easy, fast, and without hidden costs!

And the best for our Swiss customers: We take care of all the customs clearance for you, so your order arrives without any hassle or surprises.

Your well-being, our mission. At our store, you not only get high-quality products but also first-class service. Our team is always there for you if you have any questions.

Here's how it works:

  1. Select products and add them to the cart
  2. Proceed to checkout and select your country and postal code
  3. Free Shipping is automatically calculated for orders over €300
  4. Complete your order and relax

And if your cart is still under €300? No worries! For orders under €300, the shipping costs are a fair €49. So your order arrives just as safely and reliably.

Your home is not on the mainland EU or in Switzerland?

No problem! Whether you live on a beautiful island or in an exciting big city – we have the right shipping solution for you. Just contact us, and we will clarify all the details for your delivery!

► Express Shipping – fast to you!

Do you want to receive your order as quickly as possible? No problem! With our Europe-wide express shipping, we ensure that your goods are with you in record time.

"Ordered today, picked up today" – It's that simple:

  • Only you matter!
    Your goods are picked up directly, sealed, and brought to you without detours – no stopovers, no transshipments!

  • Fast pickup
    Today, within 20 hours, or whenever it suits you best. Your desired date counts!

  • Transport at a fixed price
    Let us know that you want express shipping, and we will take care of everything for you - including a fixed price.

  • On-time delivery
    Your goods will arrive exactly within the desired time window.

  • Smooth processing
    You will receive automatic updates on the status of your delivery - so you can always stay relaxed.

  • Excellent advice
    Our partner is always there for you and will be happy to advise you on your express courier.

  • Immediate feedback
    Your courier will respond to your request within minutes - quick and easy!

Relaxation starts with the order.

When things are urgent, we support you on your journey to relaxation - with smooth express delivery that perfectly fits your schedule. Just give us a call, and we'll take care of the rest!

► Secure shipping - Damage? No stress for you

Your satisfaction is our top priority - and that doesn't stop after the purchase. Should your order get dented or damaged on its way to you, you don't need to worry.

Here's how it works with us:

  • No risk for you: If your item is damaged during transport, we'll take care of it. Whether a quick replacement or a refund - entirely up to you.
  • Photos help: To make it as quick and uncomplicated as possible for both you and us, we ask you to take photos and videos of the damaged goods and the packaging.
  • We take care of it: As soon as we know, our team gets moving and takes care of a quick solution - you don't have to worry about anything else.

Your order should arrive safely and intact, and if something goes wrong, we make sure everything is quickly put right again.


Any questions?

Whether questions about shipping or support with your order - we are always there for you! Just contact us via live chat, by email at office@finawellnessstore.eu, or call us directly at +43 1 997 28 98.

Your FinA Wellness Store Team looks forward to assisting you.

Easy Returns

Your return at FinA - 100% risk-free and uncomplicated!


30_Days_Money_Back FinA Wellness Store

Sometimes it just doesn't fit - and that's perfectly fine! If you change your mind or the product does not meet your expectations, it's very simple with us: You can return it within 30 days and we will refund the full amount. And the best part: The return is free of charge for you. No stress, no risk - just sit back and we'll take care of the rest.

How the return works

  1. Contact us: Just send us an email at office@finawellnessstore.eu with your order number, and we will give you all the information you need for the return.

  2. Free return: We make sure that your return is processed without any additional costs. For large items delivered by freight, we make it even easier for you - we organize the pickup right at your home.

  3. Full refund: Once your return arrives and has been checked, you will receive the full purchase amount back. Of course, we will inform you by email as soon as your return is completed.

Important notes for a smooth return

  • As-new condition: Please ensure that the item is as-new, shows no signs of use, and is in the original packaging with all accessories.

  • No unpaid shipments: Unfortunately, we cannot accept returns that are sent collect. But don't worry - the return is free of charge with us anyway!

Do you have questions or are you unsure? We are always here for you:

Your FinA Wellness Store Team - We take care of you, before, during, and after your purchase.


Why FinA?

Satisfaction Guarantee - Because your well-being comes first!

Satisfaction Guarantee at FinA Wellness Store

Your satisfaction is close to our heart. Should something not be right, we are always there for you to find a solution - before, during, and after your purchase. Whether it's a return, exchange, or personal consultation - we ensure that you feel completely comfortable and can stay relaxed.

Discover the FinA Benefits

  • We speak your language! Whether it's German, English, Spanish, Slovenian, or Serbo-Croatian - these languages have accompanied us from an early age!
  • Individual consultation and planning: We take time for your needs and wishes and together create your perfect wellness oasis.
  • Custom-made products: Within a radius of +200km around Vienna, we fulfill your individual wishes and have your dream oasis custom-made.
    • Professional measurement: Based on the spatial conditions, we create exact measurements to plan your dream oasis optimally.
    • Joint idea development: Together with you, we create a concept for your individual wellness oasis that meets your expectations and your budget.
  • Top quality & professionals at work: We only work with experienced and reliable installers who love their work and value you as a customer.
  • Direct line to the manufacturers: We know the people behind the products and maintain close relationships with our manufacturers.
  • Customer service with passion: You are the focus at our company. We provide comprehensive advice and support before, during, and after the purchase.
  • Passion for wellness: We are totally passionate about wellness and love to share this passion with you.
  • Quality over the cheapest price: For us, it's not the cheapest price that's in the foreground, but the outstanding quality of our products and your individual shopping experience. We accompany you from personal consultation to comprehensive after-sales service. Although we are an online shop, we create a connection that makes you feel as if we were right there with you. Your trust and satisfaction are our highest good.

Our Promise

High-quality, sustainable wellness solutions, that not only last long but also take your well-being to a new level. They promote your health, give you relaxation, and help you find more joy and balance in the hectic everyday life - for body and mind.

And the best: We are always there for you! With heartfelt advice, proactive action, and an open ear - whether before, during, or after your order. You have a question? No problem, we find a solution! With us, it's about more than just products, we want you to feel completely comfortable!

What makes us special

Our personal consultation, which is honest, transparent, and tailored to you. We stand by your side like a good friend - always there, always thinking along. Together we create sustainable solutions that not only enrich your home but also your life.

Our products and our service are perfectly tailored to your individual needs. Design your very own wellness oasis with us - for more relaxation, health, and joy in everyday life.

Choosing FinA Wellness Store means opting for

  • Trust and honesty
  • Health and well-being 
  • Sustainability
  • Personal touch
  • Long-standing experience - We know the wellness industry inside and out and apply this knowledge for your well-being.
  • Individual solutions - Every wellness oasis is as unique as you are, tailored to your needs.
  • High-quality materials - We focus on quality that you can see and feel.
  • Fast and reliable delivery - So you can enjoy your wellness oasis soon.
  • Professional Installation - Our experienced installers ensure that your wellness oasis is installed professionally and precisely.
  • Comprehensive after-sales service - Even after the purchase, we are at your side with advice and action.
  • Holistic relaxation through products and service - Because our high-quality products alone are not enough. Only in combination with our comprehensive, personal service do we create the perfect wellness oasis for you, which gives you long-term relaxation, harmony, and joy.

Making a call costs you nothing – dare yourself and treat yourself to a nice conversation! Ask all your questions, express your wishes or even concerns. Contact us now and see how good it feels to take the first step!

Let's plan your dream oasis together! Arrange a free consultation now and look forward to relaxed conversations where you can share all your wishes and questions!

Your FinA Wellness Store Team

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FAQs

Still have questions? Check here!

Order & Payment

► Is the product really worth the money?

Our products are sustainable, durable and of high quality! If you are still unsure, please contact us. We will advise you personally and answer all your questions.

► What do I need to consider before ordering?

It is important to us that you are 100% sure before you decide on your product. We will answer all your questions and make sure that you have all the information you need to make a clear decision and can then look forward to your new wellness product! If anything is unclear or you need more information, please contact us - we are always here for you.

► Can I make changes after placing my order?

If you would like to change anything after placing your order (e.g. delivery address), please contact us as soon as possible. We will do our best to implement your wishes!

► What if I have made a mistake with my order?

Don't panic - just give us a call or write to us. We'll find a solution together, whether it's changing an item or canceling an order.

Delivery & shipping

► How long will it take for my wellness goodies to arrive?

At the FinA Wellness Store, we make sure that your order is shipped as quickly as possible. You can find the current delivery time directly next to your products. If a different delivery time has been communicated in advance, this will of course apply. If there are any delays, we will contact you immediately. Of course, we will keep you informed about the progress of your delivery so that you know when your wellness oasis will arrive.

► Do you also ship internationally?

We deliver within the EU and to Switzerland! We are happy to offer international deliveries on request - just contact us and we will find the right solution. From an order value of €300, shipping to the EU mainland and Switzerland is free of charge, otherwise shipping costs are €49. Express deliveries are also possible on request.

►My order has not arrived, what now?

No stress! If you have any questions about your order or something is unclear, simply contact us on +43 1 997 28 98 - we are here for you and will make sure that your wellness goodies reach you soon!

► What happens if the delivery is delayed?

Don't worry, we will contact you immediately if there are any delays and proactively keep you up to date.

► What happens if something breaks during transportation?

Don't get annoyed! Sometimes things happen that are unfortunately beyond our control. But don't worry, we'll take care of it! If something is damaged during transportation, we will replace it and cover all costs incurred. Important: Please take photos and videos of the damaged goods straight away and send them to us - then we can act at lightning speed. We'll take care of it for you, so stay relaxed and let us take the stress!

► How does the delivery work?

We deliver "free kerbside" as standard - this means that your wellness goodies are delivered to the street in front of your house. But don't worry: in Austria, we also offer transportation to the installation site! For some products, this service is even included in the installation package. Sounds good, doesn't it?Just contact us and we'll organize the rest. We'll be happy to discuss all the details so that your wellness oasis arrives exactly as you want it.

► Can I choose a specific delivery date?

We are always happy to accept requests for delivery dates. The shipping company will normally contact you one to two days before delivery to arrange a fixed date - this way we can ensure that the delivery is made at your desired time in most cases. However, if it absolutely has to be on a certain day or at a certain time, let us know and we will do our best to make it possible. However, we cannot always promise this. By the way: We also offer express deliveries, where the exact delivery time is agreed in advance for an additional charge. If this is of interest to you, please let us know!

► What happens if my order arrives incomplete?

If something is missing, contact us immediately! We will check and send you the missing parts as quickly as possible at no extra cost.

Installation & Installation

► How does the appointment for the Installation how does it work?

As soon as you have placed your order, we will contact you to clarify the installation date. You can let us know your preferred date before you order so that we can plan everything well in advance. Of course, we will keep you informed about the progress of your delivery so that you know when your wellness oasis will arrive.

► How long does the Installation on site?

The duration of the Installation depends on the product. Our fitters work efficiently, but always carefully. We will discuss the time required with you before the appointment is made.

Returns & complaints

► How does the returns process work?

Super easy and worry-free! You have 30 days to make your decision - and best of all, returns are free! The only important thing is that the goods are unused and in their original packaging. For forwarding goods? No problem! We'll have them picked up directly from you. Just get in touch with us and we'll take care of everything. No complicated forms, just friendly service.Returns have never been so relaxed!

►What do I do if I change my mind after delivery?

No problem, it can happen! With us, you have 30 days to make up your mind at your leisure. If you change your mind, returns are super easy and of course free of charge! The only important thing is that the goods are unused and in their original packaging - that way we can pass them on without any problems. Just get in touch with us and we'll take care of the rest - including collecting the goods for shipping if necessary. Your well-being is our top priority!

► What if I don't like it?

No stress! If you don't like your item, just get in touch with us - together we'll find a solution that makes you happy. Whether it's a return, exchange or alternative - the choice is yours! Thanks to our 30-day return policy, you can make your decision at your leisure. The only important thing is that the goods are unused and in their original packaging. Tip: Take a look at our photos and videos beforehand to make sure it's just right for you. We are always here for you!

► What happens if something breaks later?

One of our promises is that we'll never leave you hanging! We are there for you before, during and after your order. If something breaks later, we'll take care of it and always find a suitable solution for you. Contact us and we'll make sure that everything is back to normal!

Description

Relax in style in a small space

Luxury doesn't need a lot of space - it needs the right concept. The Eros Pro Swim Spa from Platinum Spas combines functional design with high-quality technology and offers you a perfect symbiosis of movement and relaxation - ideal for modern outdoor areas, compact terraces or private wellness oases.

Product character - Eros Pro Swim Spa Experience

The Eros Pro was created for people who lead a conscious, active life and want soothing regeneration at the same time. Whether for swimming training, gentle exercise or a moment of peace and quiet - this swim spa model combines sporty functionality with elegant comfort in a length of just 4.5 meters.

Top view of the Platinum Spas Eros Pro Swim Spa - Spacious indoor tub with ergonomic seats, central swimlane and targeted massage jets General view of the Platinum Spas Eros Pro swim spa - stylish design with seating and swimming area for a holistic wellness experience Detailed view of the side massage jets in the filled Platinum Spas Eros Pro Swim Spa - Close-up with water reflection and control element

Design & materials - Eros Pro design wellness cabin

The clear design language and elegant choice of materials reflect the high quality of the Eros Pro in every detail. The surface is made of Aristech Acrylic in the elegant color Sterling Silver, framed in side panels in modern gray. A stable ABS floor and the GRP-reinforced tub ensure durability and a safe feeling - day after day.

Technical detail of the Platinum Spas Eros Pro Swim Spa - Close-up of the water outlet, controls and back jets in the filled pool in front of a modern garden boundary

Technology & functions - Eros Pro hydrotherapy cabin

The compact technology of the Eros Pro Swim Spa combines a powerful counter-current system with targeted hydromassage - for an intensive wellness experience in a small space. A total of 22 precisely positioned jets provide deep relaxation, targeted at the back, shoulders and legs.

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19 massage jets at a glance:

  • 3 × swim jets (powerful counter-current jets)
  • 5 × 127 mm jets (directed)
  • 6 × 89 mm nozzles (directional)
  • 5 × 50 mm nozzles (directional)

Rotary nozzles

The integrated rotating nozzle creates a powerful, circular massage effect with an intensive deep action - ideal for targeted relaxation of tense muscles, especially in the back area. It provides a soothing massage experience that noticeably relaxes and regenerates.

Application & comfort - Eros Pro wellness solution for the home

Whether for sporting ambitions or quiet retreats: with two comfortable seats and a generously designed floating area, the Eros Pro is ideal for individuals, couples or small families. The well-balanced room layout creates a comfortable environment for training, relaxation and enjoyable moments outdoors.

Man swimming in the Platinum Spas Eros Pro Swim Spa - Active counter-current system under a modern canopy in the private garden area

Platinum Spas - innovation & design at the highest level

Platinum Spas stands for uncompromising quality, pioneering technology and outstanding craftsmanship. Each model is developed with function, form and energy efficiency in mind - for a spa experience that sets new standards.

 Cylindrical Bluetooth in the upper edge area - ensures water quality and technical protection during operation  Detailed view of the air jets in the Swim Spa - Symmetrically arranged massage outlets for gentle air bubble massage  Close-up of powerful counter-current jets with chrome frame - including stainless steel handle for safe swimming training  Close-up of powerful counter-current jets with chrome frame - including stainless steel handle for safe swimming training

What makes Platinum Swim Spas special

High-quality swim spas combine stylish relaxation with innovative technology. Every detail is designed to offer you a comfortable, energy-efficient and visually appealing spa experience - in everyday life as well as for special downtime.

 Waterproof touch control panel of a swim spa - intuitive control with wet hands

Intuitive control with Balboa Spa Touch

One of the world's leading control systems is used: the Balboa Spa Touch Panel. With a color display and easy-to-use navigation buttons, the entire technology can be individually adjusted - quickly, precisely and reliably. All settings are intuitively accessible, from temperature management to the activation of individual pumps.

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LED mood lighting with Platinum Liquid Effects

A sophisticated LED lighting system brings emotional depth to every use - especially in the evening hours. The concept includes:

  • Waterline lighting for an atmospheric glow
  • Underwater floodlight for elegant depth and atmosphere

The system creates a multicolored play of light that makes wellness visible - for relaxing moments with a harmonious ambience.

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Music enjoyment with Bluetooth sound system

Music, podcasts or audio books can be played wirelessly via the integrated Bluetooth sound system play. The connection is intuitive via smartphone or tablet - for individual acoustics, tailored to your mood. Simply pair and enjoy.

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Energy-efficient insulation with Platinum Premium Shield

Special multi-layer insulation with heat-reflecting foil ensures that the heat generated is efficiently retained in the pool. At the same time, the system reduces the effects of cold outside air. The waste heat from pumps and technology is also used to stabilize the temperature - this reduces energy costs and conserves resources without sacrificing performance.

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Control via app - connected worldwide

With the optional WiFi module and the Balboa Worldwide App (bwa™) the Swim Spa can also be controlled remotely. Whether you're on the couch or on the go - temperature, pumps, light and filter cycles can be conveniently adjusted via smartphone. So everything is always ready for your next spa experience.

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High-quality surface made from Aristech Acrylic & ozone water purification - hygienic and natural

The pool surface is made from durable, easy-care Aristech Acrylic - a renowned brand material with a silky feel and brilliant depth of color. It is used in premium wellness facilities worldwide and is characterized by its resistance to UV light, chemicals and mechanical stress.

For cleaning, a ozone purification system is used as standard. This reduces the need for chemicals, reliably destroys bacteria and ensures noticeably softer water. The natural cleaning effect is gentle on the skin, technology and the environment - for an unclouded feeling of well-being with every use.

Discover now - your compact retreat in your own garden

Experience how sophisticated design, targeted hydrotherapy and compact functionality can be combined in one. Swim Spa combined. The Eros Pro adapts to your lifestyle - stylish, efficient and uncompromisingly high-quality.

🔶 Scope of delivery

Everything at a glance - what's included!

  • Swim Spa "Eros Pro" from Platinum Spas
  • GRP-reinforced tub with ABS base
  • Side panels in gray
  • Balboa SpaTouch 2 control unit
  • Thermal cover with fuse
  • Complete jet system with 19 massage jets
  • Bluetooth audio system "Platinum Melody"
  • LED light system (pool + waterline)
  • Ozone water care system
  • Pump unit (swim, spa, circulation)
  • Filter cartridges
  • Connection cable & operating instructions
Specifications
Number of persons 3 (incl. 2 seats)
Dimensions (L × W × H) 4 500 × 2 250 × 1 500 mm
Water content approx. 5 500 liters
Empty weight approx. 6 450 kg
Filled weight 1 × 3 HP HotTub, 3 × 3 HP Swim (LX)
Nozzle system 19 nozzles in total
Pumps 1 × 3 HP Swim, 1 × 3 HP Spa, 1 × 1 HP circulation pump
Heating 2 × 3 kW heating elements
Control system Balboa SpaTouch 2 touch panel
Water care BluetoothOzone purification systemSound system integrated
Lighting LED underwater + Waterline
Audio system Bluetooth "Platinum Melody"
Isolation Premium Shield + thermal cover
Outer shell Sterling Silver (Aristech Acrylic)
Side panel gray
Supply voltage 2 × 50 A / 240 V

downloads

Platinum Spas Eros Pro Swim Spa Product data sheet EN

Platinum Spas Brochure Part 1

Platinum Spas Brochure Part 2

Shipping

Shipping Information and Secure Shipping at FinA

Secure Shipping at FinA Wellness Store

At FinA Wellness Store, we value not only high-quality products but also ensuring that your order arrives safely and smoothly. We look forward to delivering top-notch products and making your experience with us as seamless as possible. Here you will find all the information about shipping to facilitate your order with us.

► Free shipping to mainland EU and Switzerland from €300!

At FinA Wellness Store, you can enjoy free shopping for the entire mainland EU and Switzerland for orders over €300. Shopping is fun – easy, fast, and without hidden costs!

And the best for our Swiss customers: We take care of all the customs clearance for you, so your order arrives without any hassle or surprises.

Your well-being, our mission. At our store, you not only get high-quality products but also first-class service. Our team is always there for you if you have any questions.

Here's how it works:

  1. Select products and add them to the cart
  2. Proceed to checkout and select your country and postal code
  3. Free Shipping is automatically calculated for orders over €300
  4. Complete your order and relax

And if your cart is still under €300? No worries! For orders under €300, the shipping costs are a fair €49. So your order arrives just as safely and reliably.

Your home is not on the mainland EU or in Switzerland?

No problem! Whether you live on a beautiful island or in an exciting big city – we have the right shipping solution for you. Just contact us, and we will clarify all the details for your delivery!

► Express Shipping – fast to you!

Do you want to receive your order as quickly as possible? No problem! With our Europe-wide express shipping, we ensure that your goods are with you in record time.

"Ordered today, picked up today" – It's that simple:

  • Only you matter!
    Your goods are picked up directly, sealed, and brought to you without detours – no stopovers, no transshipments!

  • Fast pickup
    Today, within 20 hours, or whenever it suits you best. Your desired date counts!

  • Transport at a fixed price
    Let us know that you want express shipping, and we will take care of everything for you - including a fixed price.

  • On-time delivery
    Your goods will arrive exactly within the desired time window.

  • Smooth processing
    You will receive automatic updates on the status of your delivery - so you can always stay relaxed.

  • Excellent advice
    Our partner is always there for you and will be happy to advise you on your express courier.

  • Immediate feedback
    Your courier will respond to your request within minutes - quick and easy!

Relaxation starts with the order.

When things are urgent, we support you on your journey to relaxation - with smooth express delivery that perfectly fits your schedule. Just give us a call, and we'll take care of the rest!

► Secure shipping - Damage? No stress for you

Your satisfaction is our top priority - and that doesn't stop after the purchase. Should your order get dented or damaged on its way to you, you don't need to worry.

Here's how it works with us:

  • No risk for you: If your item is damaged during transport, we'll take care of it. Whether a quick replacement or a refund - entirely up to you.
  • Photos help: To make it as quick and uncomplicated as possible for both you and us, we ask you to take photos and videos of the damaged goods and the packaging.
  • We take care of it: As soon as we know, our team gets moving and takes care of a quick solution - you don't have to worry about anything else.

Your order should arrive safely and intact, and if something goes wrong, we make sure everything is quickly put right again.


Any questions?

Whether questions about shipping or support with your order - we are always there for you! Just contact us via live chat, by email at office@finawellnessstore.eu, or call us directly at +43 1 997 28 98.

Your FinA Wellness Store Team looks forward to assisting you.

Easy Returns

Your return at FinA - 100% risk-free and uncomplicated!


30_Days_Money_Back FinA Wellness Store

Sometimes it just doesn't fit - and that's perfectly fine! If you change your mind or the product does not meet your expectations, it's very simple with us: You can return it within 30 days and we will refund the full amount. And the best part: The return is free of charge for you. No stress, no risk - just sit back and we'll take care of the rest.

How the return works

  1. Contact us: Just send us an email at office@finawellnessstore.eu with your order number, and we will give you all the information you need for the return.

  2. Free return: We make sure that your return is processed without any additional costs. For large items delivered by freight, we make it even easier for you - we organize the pickup right at your home.

  3. Full refund: Once your return arrives and has been checked, you will receive the full purchase amount back. Of course, we will inform you by email as soon as your return is completed.

Important notes for a smooth return

  • As-new condition: Please ensure that the item is as-new, shows no signs of use, and is in the original packaging with all accessories.

  • No unpaid shipments: Unfortunately, we cannot accept returns that are sent collect. But don't worry - the return is free of charge with us anyway!

Do you have questions or are you unsure? We are always here for you:

Your FinA Wellness Store Team - We take care of you, before, during, and after your purchase.


Why FinA?

Satisfaction Guarantee - Because your well-being comes first!

Satisfaction Guarantee at FinA Wellness Store

Your satisfaction is close to our heart. Should something not be right, we are always there for you to find a solution - before, during, and after your purchase. Whether it's a return, exchange, or personal consultation - we ensure that you feel completely comfortable and can stay relaxed.

Discover the FinA Benefits

  • We speak your language! Whether it's German, English, Spanish, Slovenian, or Serbo-Croatian - these languages have accompanied us from an early age!
  • Individual consultation and planning: We take time for your needs and wishes and together create your perfect wellness oasis.
  • Custom-made products: Within a radius of +200km around Vienna, we fulfill your individual wishes and have your dream oasis custom-made.
    • Professional measurement: Based on the spatial conditions, we create exact measurements to plan your dream oasis optimally.
    • Joint idea development: Together with you, we create a concept for your individual wellness oasis that meets your expectations and your budget.
  • Top quality & professionals at work: We only work with experienced and reliable installers who love their work and value you as a customer.
  • Direct line to the manufacturers: We know the people behind the products and maintain close relationships with our manufacturers.
  • Customer service with passion: You are the focus at our company. We provide comprehensive advice and support before, during, and after the purchase.
  • Passion for wellness: We are totally passionate about wellness and love to share this passion with you.
  • Quality over the cheapest price: For us, it's not the cheapest price that's in the foreground, but the outstanding quality of our products and your individual shopping experience. We accompany you from personal consultation to comprehensive after-sales service. Although we are an online shop, we create a connection that makes you feel as if we were right there with you. Your trust and satisfaction are our highest good.

Our Promise

High-quality, sustainable wellness solutions, that not only last long but also take your well-being to a new level. They promote your health, give you relaxation, and help you find more joy and balance in the hectic everyday life - for body and mind.

And the best: We are always there for you! With heartfelt advice, proactive action, and an open ear - whether before, during, or after your order. You have a question? No problem, we find a solution! With us, it's about more than just products, we want you to feel completely comfortable!

What makes us special

Our personal consultation, which is honest, transparent, and tailored to you. We stand by your side like a good friend - always there, always thinking along. Together we create sustainable solutions that not only enrich your home but also your life.

Our products and our service are perfectly tailored to your individual needs. Design your very own wellness oasis with us - for more relaxation, health, and joy in everyday life.

Choosing FinA Wellness Store means opting for

  • Trust and honesty
  • Health and well-being 
  • Sustainability
  • Personal touch
  • Long-standing experience - We know the wellness industry inside and out and apply this knowledge for your well-being.
  • Individual solutions - Every wellness oasis is as unique as you are, tailored to your needs.
  • High-quality materials - We focus on quality that you can see and feel.
  • Fast and reliable delivery - So you can enjoy your wellness oasis soon.
  • Professional Installation - Our experienced installers ensure that your wellness oasis is installed professionally and precisely.
  • Comprehensive after-sales service - Even after the purchase, we are at your side with advice and action.
  • Holistic relaxation through products and service - Because our high-quality products alone are not enough. Only in combination with our comprehensive, personal service do we create the perfect wellness oasis for you, which gives you long-term relaxation, harmony, and joy.

Making a call costs you nothing – dare yourself and treat yourself to a nice conversation! Ask all your questions, express your wishes or even concerns. Contact us now and see how good it feels to take the first step!

Let's plan your dream oasis together! Arrange a free consultation now and look forward to relaxed conversations where you can share all your wishes and questions!

Your FinA Wellness Store Team

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FAQs

Still have questions? Check here!

Order & Payment

► Is the product really worth the money?

Our products are sustainable, durable and of high quality! If you are still unsure, please contact us. We will advise you personally and answer all your questions.

► What do I need to consider before ordering?

It is important to us that you are 100% sure before you decide on your product. We will answer all your questions and make sure that you have all the information you need to make a clear decision and can then look forward to your new wellness product! If anything is unclear or you need more information, please contact us - we are always here for you.

► Can I make changes after placing my order?

If you would like to change anything after placing your order (e.g. delivery address), please contact us as soon as possible. We will do our best to implement your wishes!

► What if I have made a mistake with my order?

Don't panic - just give us a call or write to us. We'll find a solution together, whether it's changing an item or canceling an order.

Delivery & shipping

► How long will it take for my wellness goodies to arrive?

At the FinA Wellness Store, we make sure that your order is shipped as quickly as possible. You can find the current delivery time directly next to your products. If a different delivery time has been communicated in advance, this will of course apply. If there are any delays, we will contact you immediately. Of course, we will keep you informed about the progress of your delivery so that you know when your wellness oasis will arrive.

► Do you also ship internationally?

We deliver within the EU and to Switzerland! We are happy to offer international deliveries on request - just contact us and we will find the right solution. From an order value of €300, shipping to the EU mainland and Switzerland is free of charge, otherwise shipping costs are €49. Express deliveries are also possible on request.

►My order has not arrived, what now?

No stress! If you have any questions about your order or something is unclear, simply contact us on +43 1 997 28 98 - we are here for you and will make sure that your wellness goodies reach you soon!

► What happens if the delivery is delayed?

Don't worry, we will contact you immediately if there are any delays and proactively keep you up to date.

► What happens if something breaks during transportation?

Don't get annoyed! Sometimes things happen that are unfortunately beyond our control. But don't worry, we'll take care of it! If something is damaged during transportation, we will replace it and cover all costs incurred. Important: Please take photos and videos of the damaged goods straight away and send them to us - then we can act at lightning speed. We'll take care of it for you, so stay relaxed and let us take the stress!

► How does the delivery work?

We deliver "free kerbside" as standard - this means that your wellness goodies are delivered to the street in front of your house. But don't worry: in Austria, we also offer transportation to the installation site! For some products, this service is even included in the installation package. Sounds good, doesn't it?Just contact us and we'll organize the rest. We'll be happy to discuss all the details so that your wellness oasis arrives exactly as you want it.

► Can I choose a specific delivery date?

We are always happy to accept requests for delivery dates. The shipping company will normally contact you one to two days before delivery to arrange a fixed date - this way we can ensure that the delivery is made at your desired time in most cases. However, if it absolutely has to be on a certain day or at a certain time, let us know and we will do our best to make it possible. However, we cannot always promise this. By the way: We also offer express deliveries, where the exact delivery time is agreed in advance for an additional charge. If this is of interest to you, please let us know!

► What happens if my order arrives incomplete?

If something is missing, contact us immediately! We will check and send you the missing parts as quickly as possible at no extra cost.

Installation & Installation

► How does the appointment for the Installation how does it work?

As soon as you have placed your order, we will contact you to clarify the installation date. You can let us know your preferred date before you order so that we can plan everything well in advance. Of course, we will keep you informed about the progress of your delivery so that you know when your wellness oasis will arrive.

► How long does the Installation on site?

The duration of the Installation depends on the product. Our fitters work efficiently, but always carefully. We will discuss the time required with you before the appointment is made.

Returns & complaints

► How does the returns process work?

Super easy and worry-free! You have 30 days to make your decision - and best of all, returns are free! The only important thing is that the goods are unused and in their original packaging. For forwarding goods? No problem! We'll have them picked up directly from you. Just get in touch with us and we'll take care of everything. No complicated forms, just friendly service.Returns have never been so relaxed!

►What do I do if I change my mind after delivery?

No problem, it can happen! With us, you have 30 days to make up your mind at your leisure. If you change your mind, returns are super easy and of course free of charge! The only important thing is that the goods are unused and in their original packaging - that way we can pass them on without any problems. Just get in touch with us and we'll take care of the rest - including collecting the goods for shipping if necessary. Your well-being is our top priority!

► What if I don't like it?

No stress! If you don't like your item, just get in touch with us - together we'll find a solution that makes you happy. Whether it's a return, exchange or alternative - the choice is yours! Thanks to our 30-day return policy, you can make your decision at your leisure. The only important thing is that the goods are unused and in their original packaging. Tip: Take a look at our photos and videos beforehand to make sure it's just right for you. We are always here for you!

► What happens if something breaks later?

One of our promises is that we'll never leave you hanging! We are there for you before, during and after your order. If something breaks later, we'll take care of it and always find a suitable solution for you. Contact us and we'll make sure that everything is back to normal!