Wellness redefined—with service of the highest standard.

You take care of choosing the right product; we’ll take care of the rest. And we’re here for you even after your purchase—whether it’s for maintenance, winterization, repairs, replacements, or moving.

Who is our service for?

For anyone who wants to enjoy or offer stress-free wellness:

Residential customers—from single-family homes to condominiums
Vacation Home & Airbnb Owners – For a Special Guest Experience
Hotels & Wellness Facilities – Professional Solutions for Guest Areas
Gyms & Health Centers – Cold Plunges, Infrared Cabins, and Recovery Areas
Real Estate Developers & Builders – Full-Service Solutions for New Construction or Renovation
Company – for employee wellness or prestigious customer areas

Our Services

Installation & Setup of indoor saunas, Outdoor Saunas (kit), outdoor saunas, and steam showers—professionally installed.
Delivery & Setup of Whirlpools, Swim Spas, and Cold Plunges—delivered to the installation site and set up and ready to use. On-site or via video.
After-Sales Service: Winterization, maintenance, and repairs to ensure your wellness oasis brings you joy for many years to come.
Exchange & Relocation: Want to get rid of your old Hot tub and replace it with a new one? Or are you moving? We’ll handle the disassembly, removal, and installation at your new location.

A Hot tub from another manufacturer?

Didn’t buy your Hot tub from us? Feel free to contact us anyway. Whether it’s winterization, maintenance, repair, replacement, or relocation—we’ll take a look at your request.

Over the years, we’ve built a network of experienced whirlpool specialists we can rely on. We assess your needs and connect you with the right partner in your area. That way, you don’t have to spend time searching on your own.

Where We’re Here for You

Austria: throughout Austria.
Germany, Switzerland, Slovenia, Croatia, and other countries upon request: We’ll connect you with experienced specialist partners from our network. Quotes, scheduling, and billing are then handled directly with the partner.
Islands and remote regions: In these cases, we will explore a customized solution. Additional costs may apply.

Why FinA?

✔ Reliable partners & extensive experience

✔ Personalized appointment scheduling & a dedicated contact person

✔ Installation & commissioning—all from a single source

✔ Setup can also be done via video

✔ After-sales service—even for third-party brands

✔ Packaging disposal & special requests available upon request

✔ Solutions for residential, commercial, and real estate projects

✔ Transparent package deals

✔ Sustainable & regionally focused

How Our Installation Service Works

Get in touch with us—directly via WhatsApp, email, or phone. Photos or a short video of the installation site are very helpful.
Customized Quote – Based on the information you provide, you’ll receive a transparent, all-inclusive quote with no surprises. For international customers, we’ll connect you with the right specialist partner from our network.
Scheduling & Installation – Once you’ve confirmed your order, we’ll work with you to schedule a flexible appointment. Our technicians will deliver, install, and explain the features to you—depending on the scope of your order.
Sit back and relax—your wellness oasis is ready to go. And we’re here for you even after that: for winterization, maintenance, or repairs.

Frequently Asked Questions

Do you provide support even if I didn’t purchase my unit from you? Yes, of course. We also provide support for saunas, steam showers, and whirlpools from other manufacturers—either through our own team or a specialist partner from our network.
Do you offer winterization services for whirlpools? Yes. It’s best to contact us before the first frosty nights arrive, usually in October or November. That way, we can schedule an appointment in time.
Can you take my old Hot tub away when a new one arrives? Yes. Upon request, we’ll arrange for the old unit to be dismantled and hauled away, and we’ll set up the new one.
Do you also handle electrical connections? We do not perform standard electrical installations—these are handled by a licensed electrician on site. For whirlpools in Austria, we work with a partner who can handle the electrical connection once everything has been properly prepared. Otherwise, we recommend your home electrician or a specialized company in your area.
What if a crane is needed? We’ll assess the situation together with our logistics partners.
In which regions are you available? Throughout Austria, coordinated by FinA. In Germany, Switzerland, Slovenia, Croatia, and other countries, we’ll connect you with experienced specialist partners with whom you’ll work directly. For islands or remote regions, we’ll find a customized solution—just get in touch with us.
Can I book just the setup service? Yes. If your product has already been delivered or installed, you can book the setup service separately—either on-site by our technicians or via video, where we’ll guide you live, step by step.
Do you dispose of packaging and leftover materials? Yes, upon request, we’ll handle proper disposal.
How does the appointment process work? You contact us via WhatsApp, email, or phone and send us photos or a short video of the installation site. We’ll then provide you with a fixed-price quote. Once you confirm, we’ll coordinate the appointment with you personally and reach out again the day before.
How much does Installation cost? That depends on the product, the scope of the project, and the installation location. As a general guide in Austria:
- Indoor Saunas & Outdoor Saunas (Kit): starting at €1,199
- Outdoor saunas (delivered fully assembled): starting at €1,999
- Steam showers, including connections: starting at €1,800
- Whirlpools & Swim Spas: Starting at €699 or upon request

You’ll always receive a clear, all-inclusive quote with no hidden costs.

How long does Installation take?
- Indoor Saunas & steam showers: usually 4–8 hours
- Outdoor Saunas (Kit): 1–3 days
- Outdoor saunas (prefab): approx. 4–6 hours
- Whirlpools & Swim Spas: approx. 3–6 hours for setup

We’ll let you know the exact time required in advance.

What if something is missing or doesn’t fit on installation day? Thanks to our pre-installation check, surprises are rare. If one does arise, we’ll work together to find a solution—if necessary, by providing an additional service or scheduling a new appointment.
How do I pay? In Austria, you typically pay by invoice after Installation. For larger projects, a down payment can be arranged. If you work with one of our specialist partners, they will bill you directly.

Do you have any questions about Installation or service? We’re here to help!

Live Chat via WhatsApp
Email: office@finawellnessstore.eu
Phone: +43 1 997 28 98

We look forward to making your wellness oasis a reality!

Not just wellness. FinA Wellness.

Personal. Reliable. Unique.