EAGO (AWT)
Who is EAGO and what does the brand stand for?
EAGO Germany is an established manufacturer of wellness and bathroom solutions with its own production and development for the European market. For over 15 years, the brand has been producing high-quality products such as saunas, whirlpools, steam showers and bathroom furniture with a focus on quality, functional design and user-friendliness.
Where are EAGO products manufactured and tested?
EAGO products are manufactured in-house under strict quality standards, complemented by precisely manufactured components from selected suppliers. Each product line undergoes extensive final inspections to ensure functionality and durability.
What characterizes the design and technology of EAGO products?
EAGO products follow a clear, timeless design language and combine functional design with intuitive operation. Technology and materials are designed for everyday use and durability.
How can I request support or spare parts?
Support is provided entirely through us as an official sales partner.
We are your direct contact for:
- technical questions
- Complaints
- Guarantee cases
- Spare parts orders
We can also supply spare parts for EAGO products in full, even years after purchase. You do not have to contact the manufacturer directly.
How long does the manufacturer's warranty last and what is covered?
EAGO grants a legally compliant manufacturer's warranty of 2 years.
Material and manufacturing defects are covered. Wear parts, improper use or incorrect installation are generally excluded.
Are there exhibitions or showrooms where I can see EAGO products?
Yes, selected EAGO products are on display in our showroom.
As the models on display are subject to change, please contact us directly - we will be happy to inform you which EAGO products can currently be viewed on site.
Steam showers
What is a steam shower and how does it work?
A steam shower combines a classic shower with an integrated steam function. A steam generator produces warm steam, which fills the shower room with moist heat. This creates a gentle wellness experience similar to a Steam bath. The steam function can be individually controlled depending on the model. A steam shower thus combines comfort, hygiene, and wellness in one system.
What are the health benefits of the steam function?
The steam function can support the respiratory tract and be perceived as pleasantly soothing. The moist heat can cleanse the skin and relax the muscles. Many models also allow the use of aromatic oils, enabling additional aromatherapy. This can increase well-being and provide a more intense relaxation experience. The effect can vary from person to person and depends on the duration and intensity of use.
Can a steam shower also be used as a normal shower?
Yes, steam showers are fully-fledged shower systems and can also be used without the steam function. They therefore offer both a classic shower and an integrated wellness function. This makes them ideal for everyday use and relaxing treatments. The combination of shower and Steam bath makes them particularly versatile. Users benefit from maximum flexibility in the bathroom.
What needs to be considered when installing a steam shower?
When installing a steam shower, there must be sufficient space, especially in terms of height. A good minimum distance from the ceiling is approx. 10 cm. For steam showers without sliding doors, it is necessary to take the width of the door into account so that it can be opened. Most doors are up to 60 cm wide, but in some cases they can also be wider. A stable and level surface is also required, as the weight of the cabin and the water must be evenly distributed. A support frame is often recommended for shower trays made of mineral cast or similar materials. In addition, professional sealing is necessary to prevent moisture damage. Installation should ideally be carried out by qualified personnel.
What kind of power connection does a steam shower require?
Steam showers are usually operated via a 230V standard power connection. The exact power requirement depends on the output of the steam generator and the equipment. Additional electrical components such as lighting or controls may also be integrated. The electrical equipment should be checked before installation. Installation must be carried out by a qualified professional.
What technical features do modern steam showers offer?
Many modern steam showers feature integrated technologies such as Bluetooth, Wi-Fi, and speakers. This allows music or smart home functions to be used. In addition, LED lighting and colored lights are often integrated to enhance the wellness experience. Control is usually via digital control panels or apps. The range of functions varies depending on the model and manufacturer.
Who are steam showers suitable for?
Steam showers are suitable for anyone who wants to combine wellness and functionality in their own bathroom. They are ideal for health-conscious people, athletes, and wellness enthusiasts. They are also used in hotels, spas, and upscale residential projects. Thanks to a variety of sizes and features, they are flexible in their application. The selection should be tailored to the size of the room and individual needs.
What are the advantages of having a steam shower in your own home?
A steam shower allows you to enjoy wellness and relaxation without having to visit external spa facilities. It combines daily hygiene with additional wellness functions. In the long term, it can be a convenient and time-saving solution. It also increases the comfort and attractiveness of the bathroom. It thus offers a modern form of private wellness oasis.
FinA Wellness Store
What should I look out for before ordering?
Please check all relevant information about the product (dimensions, technical requirements, power/water connections, space requirements, delivery conditions) before ordering. If you have any questions, we recommend a consultation before purchasing, especially for larger wellness products.
Which payment methods are accepted?
We accept the following payment methods:
- PayPal
- Store Pay
- Visa
- Mastercard
- American Express
- Maestro
- UnionPay
- Apple Pay
- Google Pay
- USDC
- Bancontact
- EPS
- iDEAL
- Klarna
When is the load applied?
The amount is debited at the time the order is completed or according to the selected payment method. For payment services such as Klarna, the respective payment terms of the provider also apply.
Can I change or cancel my order at a later date?
Changes or cancelations are possible as long as the order is not yet in production, commissioning or shipping. Please contact us immediately after placing your order.
Are there any restrictions on the right of withdrawal?
Yes, custom-made products, special designs and individually configured goods are excluded from the statutory right of withdrawal. We will clarify transparently whether a product falls under this before or at the latest when the order is placed.
How long does the delivery take and will I be informed?
The delivery time is indicated directly with the respective product. These are valid as long as the item is in stock. Deviating, individually agreed delivery times have priority. We will actively inform you in the event of delays. You will receive ongoing information on the shipping status.
How does delivery by forwarding agent work?
Delivery is standard free curbside. This means that the goods are delivered to the nearest point that can be reached by truck.
Important:
- Access for trucks must be possible
- Sufficient clearance width and height required
- The customer is responsible for transportation from the curb
- If required, additional services (e.g. delivery to the installation site) can be arranged in advance
Can I set a preferred delivery date?
Delivery date requests will be considered if possible. The shipping company will usually contact you one to two days before delivery to arrange an appointment. Fixed dates or times cannot be guaranteed. Express deliveries with exact delivery dates are possible on request.
What applies in the event of damage, missing parts or subsequent defects?
Please check the goods immediately upon delivery. Transport damage or missing parts must be documented and reported immediately with photos/videos.
The statutory warranty of 2 years applies to defects. We examine every case and take care of repair, replacement or an appropriate solution.
