Custom Saunas

Q: Which payment methods are accepted?

We accept the following payment methods:PayPalStore PayVisaMastercardAmerican ExpressMaestroUnionPayApple PayGoogle PayUSDCBancontactEPSiDEALKlarna

Q: How does delivery by forwarding agent work?

Delivery is standard free curbside. This means that the goods are delivered to the nearest point that can be reached by truck.Important:Access for trucks must be possibleSufficient clearance width and height requiredThe customer is responsible for transportation from the curbIf required, additional services (e.g. delivery to the installation site) can be arranged in advance

Your custom sauna for home! 🏠💆‍♂️

Do you have a clear idea of how your perfect home sauna should look and want full control over every detail - from the materials to the features?
Do you have limited space or an unusual room situation, such as sloping ceilings or awkward corners, and wonder if a sauna can be realized there?
Would you like to transform an unused corner or a small room, like a storage closet, into a personal wellness area?
Do you want a custom sauna that perfectly matches your interior style and integrates seamlessly into your home?
Do you wish for an individual sauna tailored to your specific needs and spatial conditions?

There are so many reasons to opt for a custom-made sauna, and we are here to fulfill them all!

How does it all work? 🤔

We know that deciding for a sauna is something special, and we want to make it as easy and pleasant for you as possible. So, how does it work?

Send us an inquiry for the custom sauna of your choice! 😊
Whether directly through the form, by phone, or email - we look forward to your message.
We will contact you and ask you some important questions:
- What is particularly important to you in your sauna?
- Where exactly should it be located?
- Do you have any special wishes or ideas?
Personal consultation - at your place, on the phone, or via video conference! 🏗️
If you are in the Vienna area (plus 200 km), we are happy to come to you. Further away? No problem - we advise you flexibly and find a solution! 💪
Create an offer: 📝
With all the information collected, we create a suitable offer. You have enough time to consider everything calmly.
Decision:
Once you have made your decision, your dream sauna goes into production. After a few weeks, our installer will be at your door, ready to install your sauna. 🔧🚪
Enjoy! 🧖‍♀️
Your mental and physical health will thank you. An investment in your well-being - for a long time! ✨

Our Promise

We are there for you before, during, and after your order. We place great value on a long-term and personal relationship - not just with you, but also with our partners and installers. If you trust us, we will accompany you on this wellness journey. 🚀💙

We are already looking forward to accompanying you on this path. 🙌

Do you need a commercial custom sauna?

No problem! Follow this Link to find all the information.

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FinA Wellness Store

What should I look out for before ordering?

Please check all relevant information about the product (dimensions, technical requirements, power/water connections, space requirements, delivery conditions) before ordering. If you have any questions, we recommend a consultation before purchasing, especially for larger wellness products.

Which payment methods are accepted?

We accept the following payment methods:

PayPal
Store Pay
Visa
Mastercard
American Express
Maestro
UnionPay
Apple Pay
Google Pay
USDC
Bancontact
EPS
iDEAL
Klarna

When is the load applied?

The amount is debited at the time the order is completed or according to the selected payment method. For payment services such as Klarna, the respective payment terms of the provider also apply.

Can I change or cancel my order at a later date?

Changes or cancelations are possible as long as the order is not yet in production, commissioning or shipping. Please contact us immediately after placing your order.

Are there any restrictions on the right of withdrawal?

Yes, custom-made products, special designs and individually configured goods are excluded from the statutory right of withdrawal. We will clarify transparently whether a product falls under this before or at the latest when the order is placed.

How long does the delivery take and will I be informed?

The delivery time is indicated directly with the respective product. These are valid as long as the item is in stock. Deviating, individually agreed delivery times have priority. We will actively inform you in the event of delays. You will receive ongoing information on the shipping status.

How does delivery by forwarding agent work?

Delivery is standard free curbside. This means that the goods are delivered to the nearest point that can be reached by truck.

Important:

Access for trucks must be possible
Sufficient clearance width and height required
The customer is responsible for transportation from the curb
If required, additional services (e.g. delivery to the installation site) can be arranged in advance

Can I set a preferred delivery date?

Delivery date requests will be considered if possible. The shipping company will usually contact you one to two days before delivery to arrange an appointment. Fixed dates or times cannot be guaranteed. Express deliveries with exact delivery dates are possible on request.

What applies in the event of damage, missing parts or subsequent defects?

Please check the goods immediately upon delivery. Transport damage or missing parts must be documented and reported immediately with photos/videos.

The statutory warranty of 2 years applies to defects. We examine every case and take care of repair, replacement or an appropriate solution.